Oishi Sushi Restaurant & Bar — Restaurant in Shawnee

I rarely leave reviews, but our experience at Oishi Sushi Restaurant and Bar was so unacceptable that I feel compelled to share it in hopes that management reconsiders how they treat guests with legitimate concerns.

My friend and I, who are avid sushi fans, ordered several items, including one of the special rolls, the Passion Sushi Roll, which immediately tasted off—possibly spoiled fish. After just one bite each, both of us felt nauseous. We flagged this concern immediately and brought it to the attention of the manager, Susie, expecting at least a reasonable conversation.

Instead, Susie made us feel completely dismissed and diminished. She repeatedly told us, “Other people really like the Passion Roll, so we can’t take it off the menu,” as if that invalidated our experience entirely. She didn’t ask any clarifying questions, didn’t investigate further, and certainly didn’t apologize. She then insisted we had eaten half of all the rolls, which simply wasn't true—we each tried one piece before realizing something was wrong. Her claim felt deliberately misleading and was used to justify refusing a refund.

When we mentioned feeling physically unwell after tasting the roll, she showed zero empathy. Instead, she doubled down on the argument that the roll couldn’t be fully refunded because of “the cost” associated with it. We weren’t looking for freebies—we were trying to protect our health and share an honest concern about something potentially going bad in the kitchen.

To make matters worse, Susie later walked off and began badmouthing us, within earshot, instead of handling the situation professionally. When we asked if, at the very least, we could swap the roll for another item, she hovered over us in a menacing, passive-aggressive way, saying, “What do you want? Shrimp tempura?” — an item priced significantly lower ($5 vs. $15) than what we originally ordered. The tone and attitude were frankly condescending and made us feel like we were a nuisance rather than paying customers with a valid issue.

Susie also questioned our understanding of sushi, brushing us off with, “Maybe you don’t like raw sushi,” despite the fact that we’ve eaten raw sushi in several locations and countries and have never had such a reaction. It wasn’t about preference—it was about food safety and respectful customer service, neither of which we received that night.

We left feeling not only nauseous but deeply disrespected and unheard.

This experience has completely put us off from ever returning to Oishi. Sushi is supposed to be fresh, safe, and served in a place where customers feel welcome. Sadly, this restaurant failed on all fronts.

I do not recommend this place, and I strongly encourage the management to reflect on how they treat customers who raise...

There’s a quiet reverence that comes when you discover a place where every detail is cared for where food isn’t rushed, but respected. That place, for me and my wife, was Oishi Sushi Restaurant & Bar.  In Japanese, the word “oishii” (おいしい) means delicious or tasty but in the hands of a true chef, it becomes something more. At Oishi, it becomes a promise. A philosophy. And they live up to it.  From the moment we arrived, we were met with a calm warmth genuine hospitality that wasn’t forced or scripted. The staff didn’t just serve food; they welcomed us into a space they clearly took pride in. Every interaction felt personal, thoughtful, and kind. You don’t always get that. These days, good service can feel rare. But here, it’s the standard.  The sushi and crab rangoons itself were… exceptional. Prepared with the kind of precision that only comes from years of dedication, each piece was artfully crafted and impossibly fresh. The rice was tender yet firm, the fish sliced with care, and the balance of flavor perfect. You could taste the intention behind every roll. And you could feel the respect for the tradition it came from.  We often forget that a meal can be more than just sustenance. Sometimes it becomes a moment. A memory. A quiet celebration of love, life, and shared presence. That’s what this meal was.  The ambiance was equally thoughtful. Modern and serene, yet unpretentious like someone curated a peaceful pause in the middle of a loud world. We felt at home, and at peace. My wife and I left feeling full, not just in body, but in spirit. Places like this are rare. They remind us to slow down, to savor, and to appreciate the simple beauty of something done well.  If you’re looking for sushi that honors its roots and service that honors its guests, go to Oishi. Not just for the food but for what it represents: excellence, hospitality, and quiet...

I take my reviews seriously and do not give a low star rating unless it is genuinely deserved. Please see my other reviews of Sushi from all over the world. I'm not sure why my experience is so different from the high rating this restaurant enjoys.

Oishi Sushi was a very disappointing experience. The menu is typical and has a good variety of authentic sushi and sashimi, as well as hot fusion dishes to appeal to everyone. However, the special rolls were not only half the size of a typical roll at $13, but completely underwhelming in flavour and presentation. Two special rolls were jammed on a small plate together with no thought to presentation.

The salmon sashimi was passable, but a little soft and slippery and difficult to hold with chop sticks. Fresh, firm, and cool sashimi sticks to the chop sticks. My favourite sashimi, and the star of the meal was the roe.

The green tea was also adequate but did not have that signature texture of a great Japanese tea. We asked for extra wasabi, which we did not receive, and the wasabi was very crumbly, pasty, and dry. The waiter missed 2 orders of sashimi, and we reminded him when he approached us for last menu call, 1/2 hour before the listed closing time. He graciously brought the missing sashimi, with no additional wasabi on the plate. When we pointed that out, he went to the kitchen to request some wasabi, and the request was denied because the kitchen had closed. Wasabi. How much prep would that have required?

Besides lots of sashimi, we also ordered edamame, crab ragoon, green island roll, Oishi roll, and the dragon roll.

Needless to say, we will not be returning to...