Smoothie King — Restaurant in Shawnee

Update: 7/30/19 Gave them the second chance they deserved, and they proved why they deserve it. Smoothie was spot on, tried something different from last time

I'm including a pic of my latest smoothie, please keep in mind I had already taken some monster sips on it.

Update and Edit. I have not been back yet to give this store another go yet, however after talking to the owner of this location after my initial bad review. I can't help but give 5 stars, I have zero doubt my next trip here which will be later today will be fantastic. I worked as a retail manager for over a decade and never have I contacted a customer or had any manager contact me in the way the owner of this location contacted me.

To put it simply, the owner loves and breathes this store. Our conversation had the personal touch, the true personal touchtt. We exchanged 2 or 3 emails. It was explained to me (in the best way possible) that the cup you get for a 40oz smoothie is actually a 44oz cup.This in my book leaves some room for the maker of the smoothie, and if it isn't quite touching the top or the lid then that's actually normal, I also learned that when making smoothies with protein the proteins can actually make a huge difference. They will make the smoothie either fluff up or compress down. Meaning they may be giving you more than what you order and it could still look like less.

Like I said earlier I will be at this smoothie king later today and will only change this post if it doesn't live up to the standards i'm expecting it to.

Please note, I've always been treated great at this location, so they are not lacking in great...

So I go into smoothie king before work, I order my smoothie. A lady walks in maybe 3 minutes after me, the other cashier tells the girl what she ordered she then makes it, she proceeded to give her the smoothie. So I stand quietly for a while like hmm, so then I ask was she here before me or what? The cashier goes “oh her card declined, so she went back out to fix it”, ok so who’s fault is that? I have to be at work just like her. Ok, so then my smoothie comes up she gets it out the blender and asked the other girl did you put papaya juice in it? She puts more juice in and blends it more, all of that for the smoothie to taste like water, I’m so annoyed! Thanks...

Great location, delicious Smoothies. I visit almost every time when i'm on shawnee mission pkwy

Today i met the managers Pablo and Kayla, asked a question about protein per serving size with the Gladiator protein vs plant substitute. They were very knowledgeable and happy to help. I was able to redeem coupons on the app. Saved $2 made me feel like a real vip customer so here i am. Always good service at this location no matter how busy. Even with drive thru busy they still placed my order immediately after walking in. Definitely one of my favorite and only places to find healthy, consistently good smoothies. Thanks...