Panda Express — Restaurant in Shawnee

I have had to further downgrade my review. We have avoided this location because they have been doing carryout only. Today we pulled in and there were signs limiting the number of customers in the building at once and requiring masks but nothing saying dine in was closed. So, we parked, masked up and walked in only to find out they had all of their tables taped off and were still doing carryout only. Again, they were a waste of time.

Although my children enjoy Panda Express, I'm afraid I can't recommend this location. It is billed as being fast, the last two times I was there it was anything but. Tonight we arrived at 8:15. It took almost 10 minutes to help the five cusomers in front of us. It was not as if they were busy because there was hardly anyone seated in the restaurant and they don't have a drive through. When they got to us, they didn't have either of the entrees I wanted. They said it would be 5 or 6 minutes. They were also out of egg rolls and said that would be 8 or 9 minutes. I agreed to wait but my daughter ordered her bowl. When it was dished up it was just left sitting on their serving line. I had to ask for it so she could eat it when it was hot. The egg rolls were ready in about 10 (they had to get more from the back). Once one of my entrees was done, it was apparent there had been miscommunication with the chef as he had only cooked another portion of one of my entrees and hadn't even started the other. Because of this, in total it was over 20 minutes before my food was ready. This is on par or longer than a sit down Chinese restaurant . So, it total it was about 30 minutes from entering the restaurant until I got to start eating. Of course by that time, my daughter was finished and ready to leave. After all of this the clerk did recognize they had performed poorly and apologized for the wait but offered nothing to make up for it. From watching them put away items from the serving line well before closing, it was apparent the focus was on closing and getting out of there. When the prices are on par with the many excellent sit down Chinese restaurants in the area and there is no bonus as far as speed of service, it's hard to recommend this as...

Everyone at this particular site including the the manager needs to be fired and new people that know how to treat the real boss and payers of their wages, the customer!!!, right because we customers can fire everyone working at this sight very easily just by spending iutmr money somewhere else because the customers are getting sick and tired of employees of businesses treating them as though they are paying the customers I stead of realizing it is the other way around and many companies have learned that lesson the hard way, just read history because Wal- Mart for one, they were at one time the largest retailer and believed in taking care of the real employer or boss, the customer, but they are no longer number one, Amazon is and that is because Wal-Mart gas stopped taking care of the real boss, the customer and is suffering through store closures because of it, but Amazon is number one retailer and because they have almost perfected the secret to their success, which is no secret at all, take care of the real employer, the customer, and you will be around a...

Food is good and workers did good but maneger Chris was very Loud with aggressive hand gestures, commanding me to cover my nose and when I complyed He continued to argue with me after I asked him if he would be commercially liable for my medical care; if I was to get hypersenia from lack of oxygen : Chris then told me to leave the property so I asked Chris if I could have my food that I paid for first ? He then commanded me to stand by the door and wait like I was being Robbed or held against my will .. Chris if I hadn't paid for the food and my wife wasn't outside waiting for her food, I would have left ... Chris if you see this message me or my wife will not be back at that panda Express as long as your manager. Chris you should be patient and my not turn a question into a psychotic rage a simple yes or no would...