Food and service exceeded expectations. Have never been to this particular location. There is a Luigi's in Two Rivers that was always delicious, so this was a first. The dining area felt more like a family country kitchen rather than an intimate Italian restaurant, but .... the food and staff were wonderful. The Bruschetta was beyond incredible, and the flavors were superior. Crispy crust, garlic, cheese, and basil flavors with olive oil. I chose to add fresh mozz on top, which was the best decision. I thoroughly enjoyed this with a glass of Moscatto. This could be all i need next time. It was so good, I forgot to take photos of my main dishes when they arrived! 😆 We ordered the cheesy bread and bruschetta from the app menu, and the spaghetti w/meat sauce and Alfredo chicken pizza. The picky, hard-to-please hubby thoroughly enjoyed his pizza. Quite the accomplishment. I had asked for champagne but was told they did not have any. However, our server found out later that they do. Luigi's may want to educate their staff on this piece of information as I certainly would have purchased. It is not sold by the glass, but rather by the bottle, and it is $25. I cannot wait to go back for some girl time or another date with my husband. For our very 1st visit, it was a high score and we will travel to...
Read moreI only gave one star because of a waitress I’ve had two bad experiences with now. I love Luigis and I love their food but I can’t stand a waitress here named Rachel. Today, I had a mixup with the sauce put down which is totally fine but when I went to tell, Rachel was very rude and acted like it was my fault, asked if I wanted something else that would have took less time and when I politely said no she still had them put that in and got mad when I asked for what I originally wanted and continued to argue saying I didn’t ask for that. I was also here once before and she glared at my table, threw the boxes at us, and barely communicated anything (she as well kept glaring at us today after all this). However, we had a great waitress Jennifer who was super kind and understanding over everything and kept apologizing and wanted to make sure I was having a good experience and everything was good after it all and was greatly appreciated. But if I ever see or have to have Rachel as a server I might just leave because I refuse to deal with her being rude and judgmental for...
Read moreWe were so disappointed with our visit to luigi's restaurant in Sheboygan. I remember the restaurant owner had a location in Port Washington but unfortunately closed a long time ago. The food was excellent back then. So, when I had the chance to try the restaurant in Sheboygan, I was so excited. My favorite entree was still on the menu Penny Vinnie and was excellent and just how I remembered it. However, the service completely sucked and this is why.
There were a total of 4 of us. The guys got our meals first, but the ladies didn't get their meals for 5 to 10 minutes later. 2nd, we ask 3 different times for additional napkins to 2 different employees. 3rd, our server never refilled our glasses with water, and we had to ask a different waitress for a refill.
My significant other asked me later if I would go back, and my response was maybe. Our food was great, but dam if the service is that bad, I have a hard time patronizing that business again. Bad customer service can just destroy a good...
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