Marco's Pizza — Restaurant in Sheffield

Very disappointed. My husband and I have been long time customers. We recently moved and tried ordering from the local marcos pizza which happens to be this one in particular. We live in a duplex with one door that opens to a hall to both units and our doorbell is broken so I left a note in the delivery instructions to text me when they got here to deliver the pizza. All I got is the text that the pizza was on it's way to be delivered at 8:53pm. Nothing after that. I was watching for the pizza guy and even turned the porch light on. Finally, I checked the app and it said it had been delivered. Funny, cause I never got a text so we had no idea. We go out onto the front porch and our pizza is sitting there on the porch. It’s 9:30pm and my pizza is now cold because you guys didn't want to pay attention to the instructions clearly left for you. Why have that section if it's just going to be ignored? We'll be ordering else where...

We used to order every Wednesday but in recent months the pizza quality has been going down and they get the order wrong alot. Last night we placed an order for 2 Pizzas and 1 was wrong it had black olives instead of green and there were alot and he hates black olives so he had to pick them off and when my daughter does want the black ones on hers they are very limited but when we get the wrong thing it's covered with what seems like a triple order. We call to let them know it was wrong and they put him on hold and he explained what was wrong to several different people instead of them offering to remake the pizza or give credit for a replacement next week he spent all this time and effort to be told someone may call him back . The price of everything goes up and the quality goes down? If a mistake happens what happened to fixing the mistake and keeping a loyal customer, so we will no longer be getting...

Ordered for the first time at this Detroit Rd location yesterday. I hope it wasn't just my lucky day but the 2 pizza we ordered were absolutely delicious. Hot, fresh crust, all of the toppings were cook well including the sausage. They also added the extra cheese we paid for. I hope they are consistent with the way they prepare the pizza. Our pizza were absolutely perfect. The location on N Ridge Rd near us has been a fail consistently. Please keep doing a awesome job. We truly appreciated and enjoyed our first order on yesterday. Will definitely order...