Hibachi Grill and China Buffet — Restaurant in Sheridan Township

I read the previous reviews and was very put off. But I love Chinese food and have tried many restaurants throughout the states, so I decided to check it out first. Walking in the atmosphere is very nice and the staff speaks little English but are extremely polite in a traditional Asian sense. Before I paid, I asked to look at the food and it all seemed to look great, a fantastic variety, the dishes were warm and appeared to be fresh. I paid for my plate ($8.50 including self service beverages) and started off with the favorites, All which were very tasty. best spring rolls I have ever had. No lies 8) the rices were moist and appropriately flavored and the lo mein was phenomenal. The meats were very good and I could tell that they use a higher quality cut of meats for their dishes. The reviews that I read seemed mostly unjust. after eating to the point of stomach explosion, I was very happy. You can take these reviews with a grain of salt. Being in customer service this makes sense, seeing as its usually only the ornery people that like to present themselves as superior by complaining, who like to take the time to comment. The one thing I agreed with was every single one of their fountain pops tasted like pool water. However, their tea was great and very traditional. I got there at 2:00 pm, right after there lunch rush and half the tables were filled with dishes and it appears they are understaffed. They scored the biggest points with me when I watched the chef change the lo mein out, he did NOT empty the old lo mein into the new tray. Bravo. Many Asian restaurants do not do this because in their culture wasting food is an extreme disrespect. Welcome to America baby! I would highly recommend this restaurant but before going to any buffet always inspect the food before you pay, it's just common sense. Also, with any buffet if you want the freshest food come right when they open and u will not be disappointed with the freshness. If you are crying your food is cold try not taking gigantic plates that take you 10 minutes to eat. Remember, it is a buffet, you don't have to horde food like u are going to die without it x) take your time, enjoy...

We read the reviews before going. They were mixed reviews so we decided to give it a try. We entered with a positive attitude. The bad reviews were correct! Waited a bit to get service and had to ring a bell. Lady that greeted us was not very pleasant. She did not speak English well. Which was ok. We were able to communicate good. Card reader didn't work so had to pay with cash. But others after us were able to use a card. She put our change down an just walked away. No thank you or direction. Not a word. As seen in the reviews, dirty plates were on tables with quite a bit of food left on them. I know people can be wasteful but I understand now why. Food on floors and steam tables. Bathrooms were disgusting. Food was cold, dark looking, crusty and mushy. Even the rice was a small crusty chunk in a pot. The scoop your own icecream was shriveled and dark looking. Needless to say, after sampling several items, we didn't find anything that was satisfying. A couple of the other guests requested more coconut shrimp because it was gone. We thought, good, something was going to be fresh and hot. It came out lukewarm a blah tasting. The lady that greeted us was very loudly arguing with a man in the kitchen and the entire place could hear them. I am honest and usually forgiving about alot of things. The only that I can say that is positive about this place is, the milk was cold and fresh. Also, there is no Hibachi offered either. I do not reccomend this place to anyone. Hopefully they can turn things around in these trying times. I wish them the best. Visit at your...

This place was horrible. First, the cups were stacked together and soaking wet. It smelled very strong of whatever chemical that is used. So i grab an cup and it is cracked down the side. So, the food selection was terrible. Pretty much all chicken. They were out of noodles, rice, whatever shrimp dish. So i got some random things and sat down. I picked off that plate, and decided to go up and see if they had replenished the food. Nope. My husband was getting the mongolian. The meat was not frozen like how it is at most places, but sitting in its own blood. I assume it was chilled. I hope it was. Then my child had to use the bathroom...the toilet seat was literally broken. The next stall had a dirty toilet and some bucket next to it. So, a three year old can not hold it, so we had to so what we could. No soap, it smelled like a fish market. You can see the filth. By then I was just done. As I am telling my husband that the bathroom was disgusting, he finds a hair in his food. Done! So I go up to speak to them about at least getting some money back since I didn't even eat, nope. I was just stared at. No sorry, no nothing. I think I was giving him a panic attack. He then said I could stay longer. I told him that I wasn't interested in eating there anymore and he said it's not up to him. He said it's up to the manager. I asked him who is it, he said the owner. I said is it family owned and he said yes. Then we stared at each other. So then I said well ok. I will NEVER go back again and advise to spend your money elsewhere..oh and I also had to bus...