I rarely eat at Wendy's anymore since they did away with the Original fries. They were the best. Who at corporate thought this was a good idea? It has been months since I have been to Wendy's and I will not go back. The cashier himself was okay. A man came up to the counter wanting fresh fries. His were cold. He was polite about it. The employee who took them and told someone else well the other employee behavior was horrible. 12:30 pm 9/2 Siler City. She was loud and yelling no way they were old, they just came up. I believe the customer. That is one thing I don't compromise on is my fries. I will gladly wait 10 minutes for fresh ones. Everyone at the counter could hear. She should not be in customer service. I first asked for a baked potato, they did not have any. I then got a taco salad. When I got home I threw it out. The lettuce was brown. I ate the chili. They gave me butter instead of sour cream. Another customer had just previously told an employee his order was to go. He was clear, that order right there. Well guess what, they presented it to him on a tray. And, y'all pay attention, the sanitation rating was 93!!! This place is horrilbe. Corporate if you read this, shut this Wendy's down!!
Edited to add some of the below reviews are , just wow more than mine. Employees kissing, so who knows what else, employees ignoring the drive thru, and laugh at you, you call to complain and get laughed at and hung up on, wow. I think I will write corporate a letter about...
Read moreI usually don't complain but I've had multiple instances with the same girl at the drive thru and tonight really upset me. I had just got off work, tired and hungry. I pull up to the speaker it's 12 AM no one came to the speaker for several minutes and so I said hello and then I could hear laughing and no one said anything then a girl says sorry we're out of chicken and frostys and I know which girl it was, she recognized my vehicle and knew what I had ordered before. she didn't say hell how are you, can I take your order, just we're out of chicken and frosties I said I don't want a frosty ,then she comes back on laughing and says sorry due to low staff all we have is chicken nuggets.I know that's a lie, I just left. Not sure whats wrong with this girl, but she shouldn't be working with the public. I don't know the girl, have never been rude to her, always been nice and kind, as I am to everyone but she has a problem with me and I've done nothing to her I have my own issues going on in life and didn't deserve to be treated the way I have my her. And the few times before tonight I would order a baked potato and she would say sorry were out of baked potatoes .I understand maybe once or twice but 3 different times in a row, I don't think so. Also had issues with them closing early multiple times. I believe she should be replaced with a person who understands good customer service. What she did to me tonight was childish and disrespectful....
Read morewent through the drive thru and the girl taking our order did not give us time to finish, saying “pull up to the next window.” when we got to the window, we told her that we were not done with our order and she proceeded to roll her eyes and ask us what else we wanted. after we told her, she went back and told the manager, Mykesha, that we were yelling at her, although we weren’t. the manager asked us what was going on and we told her that we were in fact not yelling at the girl. the manager told us to just drive away and leave if we were going to continue to yell. I thought the customer was always right, but it’s funny because we were right in this case. the management is classless to say the least. we drove off without continuing to argue with such a disrespectful woman. I called the restaurant back and talked to Mykesha and told her I would be contacting corporate. she proceeded to lie about the whole altercation, saying that one of the people in the car called her a vulgar name. I confronted her about lying and she admitted that no one had actually said it. how this lady became a manager is beyond me. how can someone who is willing to twist a story and tell unsolicited lies about pointless things make big decisions for a huge restaurant like Wendy’s? Siler City, you have to do better!! do not stop at this location if you don’t want to be accused of doing things you haven’t done. corporate will be called because Mykesha has met her...
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