Arby's — Restaurant in Siloam Springs

Drive Thru Service is usually helpful....and really sociable when serving you. I have witnessed a good Samaritan manager who allowed a mother with her son get their order after the mother had forgotten her wallet for paying for their lunch and had been in town all morning and was gonna still be in town for another several hours with her son who was not feeling well....he asked her to promise to stop by on her next trip into town n pay the bill...she agreed and was very expressive in her greatfulness. As she was waiting for a receipt I notice a shimmer in her eyes....she was tearing up for the kindness this manager didn't have to show but did. This is what makes me keep coming back and of course excellent service and food. It was a joyful sight to see a manager helping a worried now frustrated n worried mother and her son. It seemed as though they were regular loyal customers as well. This is what makes Arby's a great family restraunt n highly...

This is the first time I've ever had bad service at an Arby's! We ordered two number 16's with curly fries and a Dr pepper with no ice and a diet coke. We got to the window and received one drink (the diet coke) and no fries. The manager came to the window and was really hateful. She said if we wanted the meal, we had to say meal (even though they numbers on the menu specifically said meal), otherwise they don't know that we want the meal. The number SAID it was the meal, but I guess that's not how it works. We ordered to pay the correct amount for what we wanted but she rolled her eyes and walked away. We got the rest of our food but the employees treated us like thieves... The worst thing for me. I reported to the corporate office but they didn't care. So regardless of how much I love a roast beef sandwich or a French dip, I will not go to...

Pretty standard for a fast-food restaurant. The Siloam Springs store has been recently remodeled, so it has nice decor with plenty of space between the seats.

I tried the new Wagyu burger combo. The burger was well cooked and juicy, the veggies were crisp, and the bun was not squashed or deformed. The pickles were not very pickled, but that might have been on purpose to set the flavor profile apart from the standard burger joint fare. It definitely gave more of a cucumber flavor to the burger than salty or sour.

The drive through was busy and there were plenty of orders being filled, so the service was slower than I would have liked. Not terrible, but not worth 5...