El Taco De Mexico — Restaurant in Simi Valley

I went in first and tried to ask the waitress if there was another way to get on the restaurant because my husband is in a wheelchair. She acted like she didn't understand English. I repeated myself several times each time she said " I no see, I no see" and then walked around me, she was very rude. This was our first time there, and I wanted to try the food, s o I looked around myself. There is a narrow driveway on the side of the building, leading to a small parking lot in the back of the building. There was one handicapped space, which fortunately was open. We went in the back door. We got waited on by the new owner of 3 months. He told us how he just bought the restaurant from his father-in-law. I didn't tell him how rude his waitress was to me when I was trying to find a way in. He was very nice and attentive throughout our meal. I had a shredded beef burrito with everything, and my husband had a chimmichaga. They were excellent. They make all their salsa's from scratch, and they are "hot." I don't care for hot salsa, so the owner made me some mild salsa. He took very good care of us. We will be eating there again. The food is very good and his service was excellent. The waitress apologized. Anyone can have a bad day, I just worked around her....

The food is good and the prices are reasonable but the manager is kind of RUDE and always seems to be in a crappy mood. The other staff however are nice but there isn't very much seating space. I always order to go now because the food really is good so I recommend calling in advance. Especially because my husband and i arrived and decided we would just order it to go to enjoy at home and got hassled about why we didn't just call over the phone. Really? You weren't just happy with the fact that we give you our business and are always polite? After that I stopped going for a while and instead drive to Mercado Guadalajara where the food is 10 times better, there is hardly a wait, and the prices are almost dirt cheap. If you live in Simi then El Taco De Mexico is good but honestly if recommend driving a little...

Host/register woman was unapproachable & almost non responsive. I understand she has to also take care of the floor patrons, but didn't even say 'Hello'. I just received a look as she grabbed a pen & pad. After I paid, nothing. I wasn't told how long it would, where to wait or who would give me my order. Once I received my family's dinner, there was nothing once again. I had to ask if that was everything & if I could have some salsa. She responded 'in the bag' & then turned away. The food was pretty good, but with the service I received, I'll take my business elsewhere, where I get far better treatment, better flavor & even a slight cheaper price. Too bad, it's a nice authentic...