Ordered pasta, chicken wrap and a spinach calzone. Picked up order and when home opened the bag. No Calzone. Instead 2 slices of what looked like somewhat pizza in grease.. nasty looking. I called and told the girl we did not receive the Calzone. She insisted we did, that she and another girl checked the package. Told me to come back in and make sure I bring back the “pizza” and then they would make the Calzone. I said it’s a lot driving back and we have company. Please make the calzone so we did not have to wait for it to be made. Then she repeated we received the calzone again. She was not nice. I asked to please speak with the manager or owner and I was told they were not there. At one point I asked her her name because I was going to report her. She didn’t give me her name. Then, I said please refund for the Calzone. She said she could not because it went through DoorDash. I explained I did not. So she said she had to call the owner. I also told her we had another order wrong a few months back and seems when no manager/owner aren’t there there are problems. I Nicely asked for her to call the owner and please call me back. I then received a text message I was being refunded. She called back to tell me about the refund. That was it.
I thought when owner or manager was in I would take the styrofoam box in the two pieces of pizza in to show.
Yesterday evening the owner called me. Very RUDE, terrible! Told me I got a refund but I also got the calzone! Plus I was rude to his two employees and he stands behind his employees! Repeated the two checked the order and the Calzone was in the bag and no pizza. I asked him if he would be there today I had it in the refrigerator to show. He basically called me a liar. I asked if he was a new owner. He said almost two years now. He said he did not want me back in his establishment and take my business elsewhere. I have Never experienced this before … oh my gosh. He’s not going far in this new business! Anthony’s is NOT the same as it was. Plus it was probably his family I dealt with. These are pictures of the pizza … or calzone??? Terrible ! Thin pieces of...
Read moreGot home after ordering a Large Buffalo Chicken pizza opened the box and its was undercooked. The cheese was still shredded cheese and the pizza was dough. Cant believe they even took it out of the oven and then physically cut it and let us walk out with it. Makes no sense how anyone can look at that pizza and knowingly let it walk out the door. Standards? When I called to explain what we recieved, they didnt even seem to care, remaking it is the only thing they can do like they have to say it all the time and I have to drive back. But clearly they could care less because after 20 minutes and another drive out to there restaurant I get there, the OWNER who I spoke to on the phone, tells me it'll be right out because its in the oven. Then 30 seconds later the cook comes over to ask if he needs to make that Pizza! It was never started, if someone called my restaurant and told me that the first thing I would have done after hanging up was make it right myself because it shouldnt have happened in the first place. Then when he started to make it again he puts blue cheese down and grabs a spatula caked with blue cheese or ranch from the past pizzas. Not even clean! The owner then walked over to apologize to the cook for snapping at them earlier, seemed more caring about that then she did that messed up our pizza and made us drive out 2 times for nothing, after tonight I will never be back. Any one can make better pizza than this at home, not...
Read moreIf I could give them a ZERO I WOULD WITHOUT A DOUBT. I ordered a LARGE cheese pizza to go (with tip 21.00). I NOTICED a large pizza on the pizza warmers. I asked how long and they said 15 to 20 minutes. I placed order at 7:52 pm. I ran to Aldi’s and back within 9 minutes (if that). That large pizza box was still on the warmer. He pulled off the ticket on it first (because lord knows how long it was sitting there) and the SO CALLED COOK/MANAGER/OWNER whatever his title is said and I QUOTE.
“GIVE HIM THIS ONE THE OTHERS AREN’T HERE YET”
I thought … WHAT DID YOU SAY? The young woman you could tell didn’t want to do this and put her in an AWKWARD POSITION. I DID NOT WANT TO MAKE MATTERS WORSE BY MAKING A SCENE. BUT PEOPLE THE PIZZA WAS COLD, and I live 3 miles from Anthony’s Pizzera. I did take the temp of the pizza mind you but I don’t have a radiant temperature gauge, BUT when you pull THE FIRST SLICE of CHEESE PIZZA IT SHOULD BE GOOEY. It WAS NOT it looked like it was it had been sitting out in room TEMPERATURE for a couple of hours. According to Google it should be at least 150 to 200 degrees when delivered. Well mine WAS NOT EVEN CLOSE AS THE...
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