Papa Johns Pizza — Restaurant in Slidell

There's not much to say but we chose to hit Papa John's rather than the usual Friday night Pizza hut for the kids. After ao long we decided to switch pizza parlors. The crew working was fast and friendly. The mgr seen my shirt and asked if I was a FF and then proceeded to give me a discount which I told him was not needed but he said it's their policy. Anyway everyone was friendly as soon as you hit the door. I love Papa John's pizza and I wanted my kiddos to try something other than pizza hit and dominos(ugh). They really love the garlic dipping sauce for their crust. In all the pizza were hot, ready on time, and customer service was great out of 100 id give this location 95/100! Anyone that follows me, honestly it's really hard to just give a fast food joint 100 or 10/10 but this Papa John's is tightly manged so they aren't far off...

I'm done with this franchise! I ordered a large regular crust pizza with double pepperoni double 3cheese blend and spicy sausage. I requested extra pizza sauce and to have my pizza cooked well done. NOT EVEN CLOSE!!! I get a basic sausage and pepperoni all doughy and under cooked.So I call and talk to the manager. She tells me that as a consequence of ordering extra toppings it's policy to reduce the topping portion so that the pizza will cook correctly. Did you catch that? 2 + 2 = 3. So I ask why my Pizza isn't well done? Are you ready for this? I didn't order enough toppings. Really, Really?! Last time I order from PAPA JOHNS!!! Better Pizza, Better Ingredients,...

9/5/20 Update: Five Stars Went this morning to return wrong pizza and spoke with day manager, Christy, about below issue. As usual, she corrected the issue , apologized and said she would give night manager tips on how to handle situations in the future. Thank you, Christy. I will be returning because of you.

9/4/20 Ordered same pizza for a year and buy a Gift card every month for my granddaughter in college. Received wrong pizza and when I called was only offered to come pick up correct pizza instead of delivery when I already had picked up the original order. Will switch to another pizza company. That shows customer appreciation. Manager on duty...