My boyfriend and I decided to swing by this snowball stand for a sweet treat after dinner. When we pulled up to the stand through the drive-thru, there were no workers at the window. We checked the time to make sure we were at the stand during their operating hours, which we were, but decided to wait a little longer. After 10 minutes of sitting in the drive-thru with no help, we decided to park and go onto the porch to order. When walking up, both of the workers were heads down on their phones. We had to knock to get them to take our orders, which resulted in faces of disgust and annoyance. When our snowballs were handed to us, we noticed that one of the snowballs had little to no flavor syrup. After paying extra for a cream flavor, you’d expect to have a decent amount of syrup. I understand as a worker in the food industry the annoyance of someone coming in before close, but we were there 40 minutes before closing (7:20 pm on Sunday, June 30th). I am never the one to write reviews, but wanted to put this out there to prevent any future customers from feeling the way we are currently feeling right now.
Edit: The location was the Southern...
Read moreI gave 5 stars because it was worth the wait. I was not in a rush. My husband and I are in a hotel outta town. So, I wasn't in a hurry and I wanted a snowball. But the wait was VERY long. I saw while waiting possibly 30-45 min at least 3 - 4 cars leave from waiting. Maybe they were short handed. This was my first time. I hated it for them to lose the business! Im all for small businesses. I would hope they would also figure a way for better parking/drive thru. Because their business could double or even triple! If they had someone taking orders outside and getting it to the workers inside could make it faster. They were very friendly and seemed to be working as fast as they could. Also when I got my snowball, medium size, they gave a regular short spoon. A long one was really need for this size. But it was my first time, maybe they were out? Would I go back? YES! Would I recommend the wait? YES!! Very delicious and not bad prices! May God bless your...
Read moreWe have frequented this snowball stand a few times. I am very sad to say we will not return. My husband visited this stand to get 2 snowballs; one for him and one for my toddler son. Upon receding the snowball, he noticed that it was really dry so he asked for additional juice. The lady at the window got frustrated and told him that she will have to charge for every juice. Charge for extra juice??? When the snowballs were almost white from being dry?? I’ve NEVER heard of being charged for extra juice and I’m from New Orleans. They always give you extra juice no charge. Mind you, this is AFTER he had paid $4.35 on his card (with $1 tip) she was so rude that he just requested a refund. They refunded him $3.45 in cash. Kept the tip. Lost a customer (4 actually since we’re a family of 4). SLIDELL LOCATION- judging from the condescending responses from the owner on google, don’t expect much...
Read more