Starbucks — Restaurant in Slidell

The service we just received at this location was much less than 1 star. First we walk in and there is a homeless gentleman sleeping on one of the chairs, it was about to storm so I guess that was their hospitality to allow this, a little different but ok and glad they care about the homeless.We get to the register the lady did not greet us just continued to look past us and then when I asked if she was ready to take our order she proceeds to say "yes" and my response was "you didn't acknowledge us or even say hi" and she says "I speak low". Lady please you haven't said anything. Then she took our order didn't ask for our name or anything and then when my spouse proceeded to show her the QR code to redeem her starbucks points she says " can't do it now the transaction is over", and walks away. There were others waiting for drinks and food so my spouse asked another coworker if she could put our name on our order and this coworker yells with hands in air " I DONT KNOW I AM WORKING DRIVE THRU"!. I have worked retail and have been apart of customer service as well as and I have been a manager and get the feeling of being overwhelmed but CUSTOMER SERVICE and BEING NICE should always be top priority AND if you can't provide those step out and catch a breather or go home. We the customer is what is paying your salary. Starbucks on NORTHSHORE...

OMG!!!!! This particular location has the BEST Staff ever!! The employees here actually do whatever it takes to remember their customers names. When I pull up to the speaker, the first thing I say is “hello hello” and I immediately hear them say “hey Ms. Angel” or “hey Angel” or “hey Angel, do you have your little girl (chihuahua) with you” in which most of the time I do. They proceed to ask me if I’m getting my usual and 99.999% of the time I order the same thing so it’s already made by the time I pull up to the pick up window as well as having my Puppuccino ready for my little girl (Chihuahua.) The staff here is AMAZING!! I also became very good friends with two employees at this location and I definitely consider myself blessed to have them in my life now. Slidell has four Starbucks locations and the one on Northshore Blvd is the ONE everyone...

Food Poisoning Warning!

I ordered a brown sugar shaken espresso with oat milk, and within an hour of finishing it, I started feeling nauseous and ended up violently throwing up, along with other food poisoning symptoms. I haven’t been this sick since I was a kid, so for it to hit me so suddenly was really alarming.

Please check the expiration dates on your products and make sure everything is being handled properly. On top of that, my experience at the window wasn’t great—the man taking my order didn’t even say hello, just talked to another barista, took my money, and handed me my drink without a word. Then I end up with food poisoning.

I really hope the team is being mindful of food safety and hygiene because no one should have to go...