Domino's Pizza — Restaurant in Smyrna

Smyrna DE Domino’s Delivery driver needs disciplined!!

Today we ordered 2 pizzas from the Smyrna DE location to be delivered to our school. The driver arrived and as most know, access into the buildings are limited. The driver was trying to enter the office area unhappy he had to remain in the vestibule. As the school secretary buzzed and asked how she could help him, he said he had a delivery. The secretary followed school protocol and safety procedures and went to the vestibule to meet the delivery man. At this point there was also a parent in the vestibule as well.

The delivery driver complained that the address was the street address and did not include that it was a school. He continued to say “ a lot of damn good that does”. The secretary continued to assure the delivery man the pizzas would be delivered to the correct recipient.

The mans hostility towards the secretary and lack of manners in the presence of another person as well as towards the secretary is totally uncalled for and very unprofessional. There are many who would appreciate his job. Perhaps he should seek out employment lending itself to a more isolated position rather than customer service of which he is oblivious.

The purchase totaled $14. The tip...

I was hesitant to leave a review after the experience that we had. I understand that people have their bad days. But this was beyond... My friend and I ordered over the phone at 9:00. It said that the store itself closed for pick up at 9:45. They said it would be about 10 minutes and so we went and got our pizza. The guy behind the counter taking the orders was very kind. The guy making the pizza was extremely vocal about how the guy up front answering the phones should have told everyone that they were closed at 9:15. He was visibly angry, threw things around while making pizza, was very vocal about how angry he was that anybody was ordering anything, and how much he hated working there. I get it, I've worked with the public, I've worked in food service and I have worked at a bar. Working with people can suck . I worked at a grocery store during COVID, so I'm hyper aware. We were nothing but nice, we thanked them for doing what they did, and we were not the last customers of the night, etc. He still made a big deal out of us being there and made it very obvious that we were the worst people to ever exist. It was very uncomfortable and I'm sorry that he hates his job so much. Hopefully he...

Delivery driver brought the wrong sauce for the wings we ordered, when I let her know it was the wrong sauce she blamed the label on the box. I told her it was not what was ordered. I brought up the online order and showed her the very first item on the list was the sauce we were letting her know wasn't with our order. She had an attitude but went back to get the correct kind. She came back, again with an attitude and handed me an OPEN dipping sauce. I told her excuse me but this is opened and she raised her voice saying " I JUST GOT IT OUT OF THE BOX". I told her not to worry about it, at this point I didn't even want the correct sauce, foods getting cold anyway. So she goes to leave and speeds off throwing rocks in our driveway. Unacceptable. I'm not sure what this lady is going thru but she shouldn't take it out on a...