I placed an order online Saturday December 5, 2020 ar 3:22pm. I ordered 4 pizzas to be delivered to Masterpiece Mixers At 7:15pm as we were having our office Christmas party. After 7:15 came and went, I called this Dominos at 7:40 and was told by who I later learned was Haley, the manager, that they only had 3 drivers and if I wanted the pizzas at 7:15 then I should have ordered for pickup. She said it would be another 30 minutes. The order confirmation clearly states that if there is a problem with the order they will call. They could have called me between 3:22 and 7:15 to let me know picking up the pizzas might be better. I called again at 8:20. Haley informed me that I had just talked to her 20 minutes ago according to her call log. It was obviously much longer than that. Again, it’s on the way. My last call was at 8:52, we talked 6 minutes. This is when Haley informed me that the pizzas had not left the restaurant. This is after I asked if the pizzas were even on the way because our party was to end at 10:00. She also said she was the manager and when I called to complain to the manager tomorrow I would be talking to her again. For some reason she called me back at 8:59 to tell me again that she was the manager and If I complained, I would be complaining to her. I’m wondering if she was covering her self because the confirmation invoice says if there is a problem with the delivery and they tried to call but got no answer the pizza would not be delivered. I’ve never experienced someone so rude and unapologetic. She acted like it was my fault because I ordered pizza from them. Needless to say our group of 12 didn’t get dinner. I would recommend staying away from this place. I have no idea if Haley is really her name, she wouldn’t give me her last name. I have no idea how if she is really the manager. We have ordered from this Dominos many times but never again. Papa Johns or Johnny’s from now on. I plan to follow the chain of command to let Dominos know what happened and certainly to make sure my credit card wasn’t charged.