Elegant Furniture — Local services in Snellville

I won't give the store a 1 star since I didn't buy anything or saw everything the store had but wanted to let others know to probably stay clear.

My wife and I walked in looking for a new bedroom set. We were greeted by a worker who was dealing with others and all seemed fine. We noticed that there are no prices marked for any of the pieces. The same worker I guess heard that and came over and said if we wanted to know the prices, just ask. That doesn't seem right but ok, we said if we need help we'll find him.

We walk away and the worker starts following us throughout the store telling us the price of everything we looked at, even though we weren't interested in any of the pieces. It was a bit aggressive and I didn't appreciate being treated as a thief that needed to be watched, as if I can walk out the store with a bed.

Because of this, I didn't care to look at all they had to offer and we left. Didn't help that the prices were higher than other stores that we went to though I doubt the same two customers get the same prices here. I...

Purchase a six Piece formal living room set in july,i was told furniture would be delivery on 25th august, took off work for delivery, furniture was not delivered and there was no call from the owner, i had to call him to reschedule, when furniture was deliver, delivery men was quite inexperience pushing and pulling the furnitures had to stop them and move my existing furniture and cover the floors so that they would not get damage, once delivered inspection was made and bottom of chair is hanging down and cushions are 3 to 4" over hanging pass the actual chair i have sent picture to Elangant furniture and spoke with the owner several times to fix this issue, he has yet to sent a service rep out or try to fixed this issue.. the owner is unprofessional and his mannerism is none existent and customer service is the worse, i would never recommend any one to buy from...

A friend of mine recommend that I visit Elegant Furniture for some upcoming furniture purchases we were considering. She had made purchases from there and was very pleased with their service. So we went to browse and to see if the quality and pricing measured up to some of the bigger stores. We were pleasantly surprises to meet Alex, the owner. He is an absolutely stellar individual. He showed us all around the store. He had so much to offer in terms of quality. We were able to find and purchase everything we needed right there at great prices. He also has catalogs to order from if he doesn't have it on hand. Alex provided top-notch customer service and he was able to deliver everything in a timely manner. If you are in the market for furniture, do yourself a favor and stop by. Alex will take care of you. He was a breath of fresh air. Treated us...