Golden Krust Caribbean Restaurant — Restaurant in Snellville

I’m appalled at how I was treated by the owner today 7/29/23. I along with my coworkers ordered online meals and prepaid. It was 4 separate orders. I go in and wait in line to pick up preordered food. This gentleman, who later I find out he’s the owner, asked for my order. He asked to see my ID. I told him that I have the order numbers and names of the purchasers. He tells me that wasn’t sufficient that he needed my ID. He feels my hesitation and picks up his phone and gestures to photograph my work ID. I looked shocked and told him no. Needless to say this was a back and forth thing with him protecting his food as though I was asking for something free. All the while people around me are picking up orders without being carded. Then he said for me to give him the last 4 numbers of each persons card. You would think I was picking up alcohol or something. I asked why is he doing this. Then he proceeded to tell me “ oh we had some people pay for people’s food with other people’s cards.”I tell him how would I know if the different orders cards are good or not. I’m just picking up me and my coworkers food. Eventually, he gave in ( I’m so grateful) This is crazy. Then one of the 5 orders weren’t even ready.I’ve never ever ever had an online order for pick up in my life that was as bizarre as this. I was offended. I will never ever patronize that business EVER. Btw the jerk bar b q wasn’t jerked and was...

1st time visiting today. I was in route to All Island Cafe on Memorial Dr. in Decatur. I live in Covington, GA. so I do have to travel to get great Island food. I saw Golden Krust as im driving up 78 & thght I will give a try after seeing the long drive thru lines😀 Good sign for me. Nice & clean as I entered. Food looked fresh on display no food on counters. I took to the older short lady she was very patient & nice. There was 3 others. The lady working the drive thru definitely looked as if she was tired & having a long day(attitude) I ask her abt the juice she ignored me however the older lady gave a small cup to try it & I ended up buying a Lrg Pineapple Ginger. The more I talk to her the more i purchased. I spent $65 food just for ME! Coco Bread, Veggie Jam Patty. 2 Curry Goat Rice & Peas, (because No Snapper).. w/Cabbage & Plantains. Side of Mac & Cheese which were All so yummy fresh & deelish😋 My only issue would be the fact she immediately charged me an Extra 2.40 because she Assume I was paying by card when I had Cash so she adust price. The World is becoming a Cashless Society Don't penalize your Customers! That's Not Right. Luckily All I had was Cash or I would have left that $66...

DON’T GO THERE…This is Carla, I have experience the worst Customer Service at this Golden Krust. They are RUDE and have no MANNERS. I called earlier to reserve a large soup. I also let them know that I was at work and will going after 6:30pm. I rush through traffic to pick the soup for my 2 years old that is sick and like their soup. When I got there, I let they know that I had a soup on reserved for around 6:30. She told me let me see if we still have it. Then came back and said that it is no longer there. I told her I did reserved it for around 6:30pm it was 6:50pm. Then I said I am not coming back here anymore. Tatiana said to me “you should come on time to pick it up”. Her Supervisor was right there. I have been to the worst place in Atlanta and got better Customer Service than Golden Krust in Snellville. If there was a minus on their start in their review… that’s what they will get from me. This is my 3rd time that I have experience bad Customer Service from Golden Krust in Snellville. I have giving them chances and also I always give tips each time I go there. Just hoping that I will get better Customer Service. But they will always be RUDE, NO ETIQUETTE or NO TRAINING of...