McDonald's — Restaurant in Solomons

I decided to stop in at this McDonald's to get myself lunch. I ordered a hamburger and a chocolate milkshake. I was told when I placed the order that there was no shake. But it was so mumbled, I really had to strain and ask him again what he said. When I got up to the window to pay, I asked him at least three times why are there no shakes and all three times this individual, or I should say young kid, ignored me. Really, not a way to go McDonald's!

I get it, you don't have all the answers, and I'm OK with that. But I wasn't talking to you for conversation, I asked you direct question about a simple thing like "are your machines down? When do you expect to get them fixed, do you know?" and just to be ignored? Serious? And then, when I want to pick it up at the window, I asked the guy another employee the same questions - when do you think your machines will be fixed and he didn't have a clue what I was talking about. He didn't even know I couldn't get a milkshake. He just stood there confused looking at me. Wow, this owner needs to be paying more attention to what's going on in their business! And I know, no big deal they lost my business, but maybe if enough people didn't put up with the sub standard customer service, you might...

Went through drive-through to pick up a breakfast sandwich the drive-through was packed. The lady in front of me they said for them to go to the next window to wait when I got my food I couldn’t get around her because of the curb. I told the girl at the window And she glared at me and said I had enough room. I told her I did not and she glared at me again I said why are you staring at me? She said you need to move. Well I couldn’t because of the curb. she goes back get the manager or assistant manager. That was on call. She the manager yells at me out the window it says ma’am you need to move. I said I can’t move because of the curb and the lady in front of me. She said I can see you have enough room to move and she just yelling something I put my window Up. I spend a lot of money at McDonald’s, my family and friends. I love McDonald’s, but she needs to be reprimanded or given off for three days both of them because they just glared and glared and glared at me very uncomfortable. Very upset. How can you have employees to represent your store and yelling and being very rude and disrespectful to your customers it was the California Maryland McDonald’s around 10...

Drive thru order took 20 minutes and then I was missing my order . We spend 48 dollars and paid cash. We came back around and waited another 20 minutes just to get to the window. We told them our order was missing a burger and the cashier called the manager. He came and insisted our order was completed because he bag it. We kept telling him we didn't have it and to give to us. He said no I wont because I bag it an it should be there. We ask for his name because he had no tag name. He said he did not have to give it to us. At this point the whole situation has scale up. Then another guy from the restaurant approached it and told.him something. We told.him we were not.going to move until he gave us our food. Then he left the window without saying any word. At this point we took a picture of the email that saids share your visit. At the same time the cashier comes with a bag and thought we were taking a picture of her. We were not. Anyways , no I'm not the type to lied that I'm missing my order. We are hard working individuals and know exactly what it takes to work in customer service and this was a disgrace. It was probably because we...