La Herradura Bistro Family Restaurant — Restaurant in Souderton

Absolute worst service ever ! I’ve been here a few times I like the food , their service and employees the worst customer service . 15% service fee charged ? I asked to confirm if it was the automatic tip (mind you it was a party of 4 people) and the man was very rude and responded unpleasant . Waitress also very rude, dropped our plate, didn’t want to get us ice cream, and wasn’t very accommodating . As a business owner , presentation and customer service has always been a priority , they certainly do not care about...

They started charging $5 for delivery. The receipt states it as a $2.50/ea. item delivered. They never mentioned it on the menu or over phone. My co-workers and I ordered all the time, large orders, like all over $30, but once we started seeing over $5 on delivery fees we stopped ordering. Plus we always tipped the driver well, so none of think its right to pay over $5 for delivery and also be expected to tip the driver. It's a good place, but that fee is just super...

The food was water and had no taste. This is the first time we ever decided to just throw the food out. I am so disappointed. The rice was minute rice, the pork was chewy, the sauce was bland and there was so much water in my contained it was just soggy corn tortillas and clumped together cheese.

This food was disgusting! Luckily I got it through door dash and they gave me a full refund.

If you want quality Mexican food tortugas or three...