Burger King — Restaurant in South Bend

5/21/24. Went to burger King 4852 western rd. Southbend iIN.46619 Walked in at 6:20 pm. Upon walking on witnessed an employee singing/rapping. Dropping the F. Bomb, every 3 words. Loud.. I ordered A whopper with cheese, no tomato hot off the broiler.. SMe employee that's was cursing and singing. Put the burger on the bun. Then even though he had gloves on he dug in his pants pocket and the proceeded to make my burger. That wasn't put on the chain to cook. Looked to be sitting around for a long period of time. So I asked the cashier if that was my burger that's supose to be hot off the broiler. He said yes..I said no its not. And had to explain to him what hot off the broiler meant, So the cashier told the employee that was singing and Is cursing, It's supposed to be hot off the broiler.Will the employee got very upset and looked at me in my face and Started cursing at me.. I said I want a refund so the manager came up and was upset with me as well.. Was very unprofessional was not polite, didn't say hi, all she said was what do you need?I told her I wanted a refund.I told her why and she got my money out and Tossed it on the counter and walked away.. So I stood there for another few minutes.She finally came back and asked me.What else do I want?I told her I wanted corporations number.Or a complaint line so she gave me the wrong number. So I had to go online and find this review that I had to leave.I will never go to that burger king again ever. I just hope this is not the normal for Burger King anymore.That was my favorite fast food place was Burger King at whopper with cheese.No tomato hot off.The broiler is amazing.It can't be beat but I couldn't get that.I got disrespected my money.Tossed on the counter by the manager cursed out. I just could not believe it.I'm real tempted to never go into another Burger King.Again, Or at least that Burger King.I know I will never go into it again.Totally disrespected and cursed out.And the manager did nothing but disrespect me more.. I really hope this is not the norm for...

So this morning there was 2 cars in front of me. They didn't move for 5 mins, so I left. The other day I was the only one in the drive thru and at the window. It's still took 5 mins to get a coffee. My gosh. Someone there and the owner please inform your morning workers that we have to get to work!! It's early morning and guess what I have to get to work on time or a bit late. But it's always every morning I go there. It's a waiting game. They never have the coffee ready!! Or the food. Most drive thru's when you pull up the food is ready or in seconds ready. They are never ready and I have to watch them walk around or stand around doing nothing, or making my coffee. So crazy to me when no one is even in the drive thru they still had to make my order at the window. Lunch time is no problem different workers and they are fast. Morning time. Is a joke!! I would go more often if I knew I can get in and out quickly. Manager or owner have to ask themselves why do we get only a few cars in the morning. Or certain times. Well I can tell you they are slow is why. And across the street, with mc Donald's the lines are long too with an average of 5-10 cars all the time, but the line moves faster. More cars, more money! Great concept right!! Wake up Burger King on western. You only have no cars to maybe 3-4. That I've notice. And it's a long time to get coffee let me tell you and for you to pour it always when I'm at the window to waste more time is...

had the munchies last night but felt lazy so i ordered burger king and bro. let me tell you my experience with this location. to start off, i ordered a whopper with cheese and no tomato, a large size of “have-sies”, 8pc chicken fries, and 8pc mozzarella sticks. i was given an amazing amount of onion rings and fries. normally there is always space left in the containers, which makes sense because nobody wants to make a mess from overloading the cup but mine was filled perfectly and the fries were so crispy!!!! the onion rings had a very satisfying crunch and i was literally ascending from how good they were. but the burger.. no words can describe how delicious that whopper was. i dont know who prepared it but they need a raise! taking a bite from my whopper and then taking bites of my various sides made my friday night a very pleasant experience. i will 100% start eating burger king whenever the munchies come to town bc this order literally changed my life, no cap. i ❤️ burger king THANK YOU BURGER...