Dairy Queen Grill & Chill — Restaurant in South Bend

I pulled up and ordered a 6 PC chicken strip basket and a double bacon ranch combo meal. First thing is that the order taker was just like what can I get you. I placed my order and specifically asked for a 6 PC chicken strip basket and the other combo meal mentioned. Was told my total and to pull around. I paid and then looked at my receipt which is good that I did cause my tender basket was rung up wrong. I kindly mentioned to the young girl in the sweatshirt that I had asked for a 6 PC and not a 4 PC. She told the girl (believe had washed out red hair and an airpod in her ear with a headset on) that it was suppose to be a 6 PC and she just rolled her eyes clearly looking at me while doing it. Attitude while getting the other 2 pcs. The young girl in the sweatshirt was apologetic about the mistake but the other needs to check her Attitude. I get working in fast food sometimes can be annoying, trust me been there done that, but when you aren't either repeating your order back to the customer or being distracted by having one air pod in your ear of course you're going to mess something up. I don't get why places are letting kids/adults get away with wearing airpods at work anymore. And on top of it not teaching their employees that things you do or even say can affect what people think of the store and those that work in it. This location has got to do better. This isn't the first bad experience we've had at this location. Last bad experience was a couple months ago when we ordered blizzards through doordash and they were made wrong. Really think this DQ needs some retraining, some ground rules (no phones/airpods) while on the clock, and overall having workers who care to...

First off the girl deshawnia at the drive thru window had a bad attitude like she was in a hurry to close when they still had 25 minutes before they closed. Then get home to eat my meal to find out I have a total of 15 fries and the burger was sopping with sauce definitely old, and it had bacon on it which it shouldn't have when I ordered a regular 1/4lb grillburger combo. I checked my receipt to verify the order was placed correctly which it was but they would have been closed by the time I drove back to get it corrected so I just decided to eat it anyway. I'm a couple bites in and my mouth starts burning! I couldn't finish my food I'm very sensitive to spicy food so I look up their menu only to find out they gave me a flamethrower burger instead. Definitely would not recommend going to this location where the employees clearly don't care what kind of food they give you as long as they can hurry up and get you on your way. Worst fast food experience...

This Dq has messed up so many of my orders it’s not even funny, it’s ridiculous. The last FOUR TIMES IN A ROW, they have messed it up. It’s super annoying, they’re the closest location to my house and I hate having to drive across town to the other location but it looks like that’s what I’m going to have to start doing if I don’t want to have to keep driving back to get them to fix it. They usually fix it for me but it’s just annoying it’s happened soo many times at the same location. And I’ve gone both inside and through the drive thru and have delt with various workers. I’m thinking they must not train or treat their employees very well because you can tell they don’t really care that much.. but I guess I can’t blame them, working...