Baskin-Robbins — Restaurant in South Carolina

Terrible customer service. If you don't have butterscotch syrup, take it off your menu. I went through the drive-through with my friend. We both ordered Sundays with one scoop. I asked for butterscotch syrup and was charged for it. She asked for hers to be put into a larger cup and they said no problem. She asked this so when the ice cream melted a bit, it would not go everywhere, so I asked for mine like that too. The lady said no problem. I got to the window and paid and waited for the ice cream about 10 minutes. When I got mine there was no butterscotch syrup I was told by the rude lady at the window they do not offer a butterscotch syrup. I pointed out that I was charged for it, and she told me she put caramel syrup instead without even asking me. Then I pointed out to her that both of our cups were regular size and not what I asked for. I'll also pointed out to her that the lids had smashed the ice cream down over the lids and were also melting over the rim and I was not putting that in my car. She all but through napkins into my vehicle, rolled her eyes and told me she was not making it over. I called the corporate office customer service number, and the lady said she would send an email to the manager and store, I never heard anything from this. Seems to me like they don't care. Make sure you get what you pay for... I thought I was paying for good ice cream but instead I got melted mess, and ghetto staff.

SEVEN MOTHS LATER... Still no damn butterscotch sauce and it is still on the menu. Asked when they would have it and she said she didn't know. Ordered a combo, paid, and THEN she said she had to fix my food. Had to ask for napkins as our ice cream was melting. I asked for ketchup and she gave me the bag with no ketchup and acted like I was ...

It was terrible. To start with they did not have the ice cream that I wanted, the "salty caramel" and we got the waffle cones and they were very stale. I mean completely bendable, they were awful. We also got the little glazed donut holes (little glazed balls) and they were as hard as a brick, the worst thing I've ever put in my mouth. The only way I would ever eat ice cream or Donuts from Baskin Robbins/Dunkin Donuts again is if it where my very "last resort" when I'm wanting ice cream and even then I may end up in the grocery store buying my own container of ice cream. The Dunkin Donuts / Baskin-Robbins ice cream store was on Dorchester Road and it was totally the worst experience of ice cream and donuts that...

DO NOT GET POLAR PIZZA HERE! If I could give them a zero, I would! We ordered a polar pizza on Wednesday to pick up on Friday. Unfortunately, I sent my son to pick it up and he did not open the box to check it before bringing it home. After dinner, we opened the box to find that the ice cream had obviously melted at some point and had been refrozen and I am pretty sure that the cookie was not actually baked. It literally tasted like raw cookie dough with melted ice cream that had refrozen and they dropped some cookie dough chunks on top and covered it with caramel sauce to try and cover up the fact that it was inedible. $25.00 wasted and probably would have made...