Pizza Hut — Restaurant in South Carolina

This was the close pizza place for me and WAS the BEST SERVICES BUT for Over a year THE CUSTOMER SERVICE SUCKS & RUDE ...They act as if it kills them to tell you abt the specials...The last two times i ordered i waited over one hour on my pizza. .i called twice and was told its being pulled out of the oven...next time the driver was going out the door...After 2hrs and 7 mins. It was delivered...I checked my pizza and it was dried up...COLD...THE BOX WAS BARELY WARM..I ASK THE GUY JUST WHAT TIME DID U PICK THIS UP...HE SAID MAM I CAME IN & THE MANAGER ON DUTY TOLD ME TO RUN THIS OUT..I JUST LEFT...I LIVE ABT 5 MINUTES AWAY..IF THAT...THE DRIVER ADMITTED HE WUDNT ACCEPT IT EITHER. ..I SENT IT BACK. .ONE MORE TIME I TRIED...NO PIZZA SAUCE & BARELY ANY CHEESE OR TOPPINGS...ANOTHER 45 MINUTE WAIT. WHY TELL ME...

I order a delivery order I was very nice and respectful to the lady when I placed my order also I told the lady on the phone to make sure they have change for a $100.00 bill she said okay when the delivery driver got here he didn’t have change and told us it’s store policy so I called back up to the house of pizza and talked to the gm and he told me that is obvious or something of the sorts that I’m suppose to know that they only carry change for a $20 bill I said sir how am I supposed to know that and I don’t work for the company he was not very nice and I was being respectful on the phone and when I asked for the corporate number I got told he couldn’t give me that information and told me he’s a franchise I know there is a hire up and I told him he’s needs to have better communication with...

I HAVE BEEN A CUSTOMER OF THE LAURENS BRANCH FOR OVER 20 YEARS - TODAY 9-9-25 THEY LOST MY BUSNIESS, TEEN MOIBLE GAVE A COUPON AND I ORDERED MY LUNCH ONLINE. PIZZA HUTT TOOK IT, AS THEY ARE CONNECTED FOR THIS DEAL. WHEN I ARRIVED FOR MY PICKUP. THE LADY WHO CHECKED ME OUT. TOLD ME THE TOTAL WHICH DID NOT INLCUDE THE COUPN. I EXPLAINED MY EMAIL SHOWS IT FROM PIZZA HUTT. I ASKED FOR A MANGER, SHE SAID SHE WAS ONE OF THE THEM. POINT IS SHE DID NOT GO ABOVE AND BEYOUND, SHE JUST STOOD THERE, COLD AND WOULD NOT BUDGE, I HAVE BEEN IN MGT AND THAT IS POOR. LAURENS NEEDS BETTER MANGERS AND TRAINNING, THAT IS NOT HOW YOU SEND YOU CUSTOMERS OUT THE DOOR. INSTEAD OF ME WALKING OUT WITH MY LUNCH WITH SATISFACTION, I WALKED OUT IN DISAPOINTMENT AND SAID THIS LOCATION LOST...