I regularly purchased food from the Kitchen and for the most part the food is very good. The store is nice and always clean.
The other day I took my Mother in to get some meals for the week. We both spent over $100 on the trip. I purchased teriyaki noodles as I have on many other occasions. When I heated them I found a small piece of wood which stuck me in the tongue as I was eating them. I call the Kitchen on Lady’s Island and told the girl who answered what had happened and she went to get someone from management. I explained that I had found a small piece of wood in my food and I had rinsed it to make sure of what it was as I know noodles can harden on the sides. This was not food as it splintered apart like wood.
I told them I didn’t as much care about a refund as letting them know so no one else had an issue. They asked if I had a picture so I sent it. They said it was a bean sprout and that they didn’t use anything made from wood so it couldn’t be said Thank you and hung up.
I was truly annoyed. I am able to tell the difference between an over cooked bean sprout and a piece of wood that stuck me in the tongue & if this was a bean sprout able to do that then it probably shouldn’t be used in food.. A piece of wood may have come in anywhere from any of the vegetables.
I purchase regularly from the Kitchen and rarely post anything negative but, I was so annoyed about how this was handled. I called to help them out not for money back not that that was offered. I was truly disappointed as we eat from the Kitchen several times a month and between my mother, husband and myself spent a good bit there. This is not...
Read moreThey saved Mother's Day! I cannot recommend this place enough. I typically do not enjoy pre-made meals whatsoever, but The Kitchen changed my mind. I was late getting into town for Mother's Day weekend and stopped by here on Saturday morning (after seeing it on Google) and bought a full brunch spread in preparation for Sunday. The shop is beautiful, clean, and they have so many different options. Think of it like a chic boutique for pre-made meals. I bought tomato pies, pimento cheese, biscuits, shrimp and grits, and blueberry cobbler. There were clear directions for reheating everything (which was a breeze) and everyone LOVED the food. I will be going back again and again! And what a great gift idea as well. I also recommend it to tourists who are looking for great food and not wanting to spend lots of money dining out constantly. I love to cook for guests...but I'm glad I don't have to anymore since I have...
Read moreI could not have been more pleased with all the food I ordered and had delivered to a house a group rented in Beaufort/Lady’s Island. The day we arrived was my fellow’s birthday, and I knew we would be too tired to unpack and then go out to dinner. EVERYTHING WAS FANTASTIC! The spinach artichoke dip was amazing; the lasagna really was meaty and tasty; each and everything was great. And breakfast for the next morning was another wonderful surprise: pick your quiche - it will be great. Tomato pie? Go for it! Cinnamon rolls, pumpkin bread and walnut banana nut bread: superb! I was concerned about ordering from a place I knew nothing about, but my neighbor’s daughter (who lives in Beaufort) said “YOU WILL LOVE IT! It is my go to place when I want to bring food to Mom.” And I certainly know why. If I lived closer, I would organize and be president of The...
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