I eat hear often and usually have no issues. Food is usually decent and service is polite and inviting. This morning something was very off. Rhonda was our server. At first she seemed polite and attentive. Two elderly women walked in and they saw the only open table behind us. It still needed to be wiped down, but they didn’t seem to mind. I understand “don’t sit at a table that isn’t clean” is something understood by fellow restaurant workers. however, these were just two innocent elderly women that likely just needed to sit and were cold. She wiped down the table with such attitude while saying something along the lines of “this is what you get when you don’t want to be patient and wait for me to clean the table”. The women shrugged it off and I continued to listen. I wasn’t worried about my burnt waffle, Rhonda’s failure to ever return to our table to check on us, or that she never brought me anything to drink (I had ordered decaf which, in her defense, she was brewing fresh and likely had forgotten) we both (my fiancé and I) have several years restaurant experience and we understand what it’s like to be in the weeds, and we wanted to be as understanding to Rhonda and the rest of the people working as possible. Rhonda continued making comments about her customers and didn’t even attempt to whisper. The older women at the table in front of us never seemed to show her any Kind of reciprocation of this behavior. When she took their order she said “you wanna rush me so I’m going to rush you”. I never ate my food as unfortunately it was the worst this specific Waffle House had ever served me. Not long after Rhonda’s comment to the other table, we also heard her saying to another co-worker “no one wants to give me a minute so you’ll have to wait”. These comments are likely to make any of waffle house’s guests feel uncomfortable and unwelcome in an establishment they are contributing their money to. I would also like to add that although we were unsure and don’t wish to make assumptions, it seemed like these women might have been wives/partners. I hope this was not the case, as poor treatment towards members of the LGBTQ+ community can reflect quite poorly on any establishment. Rhonda’s behavior continued when her table asked to have their eggs re-made. I am unsure what happened after that, as We left and I never ate my food due to the poor quality and uncomfortable environment. I hope to revisit Waffle House again soon. I hope if Rhonda is working, perhaps she will be having a better day. We all struggle at times, but it feels a lot better to show kindness or at the least- human decency, rather than to reflect your frustrations onto other people. At the end of the day, we have no idea what those older women could have been going through. A little kindness and patience goes a long way. I know the restaurant business is hard. That’s why I left it a long time ago. When you are no longer capable of showing that unwarranted kindness, it’s time to start looking for a job outside of...
Read moreI have been a regular customer at this Waffle House location for months and have always experienced excellent service and great food. However, last night’s visit was absolutely shocking and appalling. I arrived around 10 PM and was served by Ms. Ashley, who is always cheerful, professional, and attentive. I ordered a chicken hash brown bowl with extra onions and a light waffle.
While she was serving other customers, a very tall, heavyset man approached her in an aggressive manner. Even before speaking, it was clear she felt extremely uncomfortable. When she went to the register to help him, he immediately erupted into a violent tirade. He yelled at her with a level of rage that was terrifying, called her derogatory names, slammed his hands on the counter, and threatened to physically come behind the counter. His screaming could be heard across the entire restaurant, putting everyone present on edge.
Throughout this, he repeatedly accused her of saying he don’t pay for his food , yelling accusations so aggressively that she was visibly shocked, frightened, and completely at a loss for words. This man humiliated her in front of customers while she was just trying to do her job. To make matters worse, he was accompanied by a woman who appears to be an employee at this Waffle House location. She did nothing to stop his behavior or protect her coworker, which made the situation even more appalling.
I was disgusted and horrified by this display. Ms. Ashley is an excellent server who has always provided outstanding service, and it was heartbreaking to watch her treated in such a threatening, abusive, and intimidating manner by a grown adult. This kind of behavior is entirely unacceptable and could have easily escalated to physical violence.
I strongly urge management to take immediate action regarding this incident. Ms. Ashley deserves to feel safe at her workplace, and this kind of harassment should never be allowed to happen again. Any delay in addressing this could put employees and customers at...
Read moreAlright, team, listen up. The other morning, I fired up the family station wagon, and my internal dad-ometer was pointing directly to a beacon of hope, a golden-yellow promised land right here in Greenville: The Waffle House. Let me tell you, this place is the real deal. Walking in is like stepping into a time machine set to “Perfection.” It hasn't changed a bit in forty years (except for the smoking indoors and I think we're all thankful for that) thank goodness for that. The same friendly yellow countertops, the same low-profile stools, the same jukebox that probably still has my favorite tunes from college. It’s as comfortable and reliable as a well-worn pair of cargo shorts. It’s not just a restaurant; it’s a landmark of magnificent dad-ness. The moment you sit down, a cup of life-giving coffee magically appears. It’s the kind of high-octane rocket fuel you need to tackle a Saturday morning chore list. The staff operates with the precision of a pit crew, slinging hash browns and friendly banter with equal skill. Now, a rookie might just order a waffle. But the seasoned veterans, the All-Star specialist dads, we know the sacred words: "I'll have the All-Star Special." It’s a symphony of breakfast! You get eggs cooked just right (I’m not yolking), toast that’s a testament to butter, and crispy bacon that’s simply un-bacon-lievable. And the hash browns? Scattered, smothered, and covered, of course. It’s a hash-tag perfect meal. Let’s get to the main event, the guest of honor: the waffle itself. Why was the waffle so sad? Because it was feeling waffle! HA! There’s nothing sad about this one. It arrives, a perfect grid of golden-brown joy. You can’t be syr-uptitious with the syrup, folks. You have to let it cascade like a glorious waterfall that I bet Mrs Butterworth would shower in. The situation gets a little sticky, but that’s how you know you’re winning. I just love this place a waffle lot. It’s a grand slam, no...
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