Baskin-Robbins — Restaurant in South Euclid

If I could give this place 1/2 a star I would. Professionalism? None whatsoever. I was the next car in line and I seen one of the SEYBA Coaches getting the kids ice cream. Apparently it was spilling and they asked for them to clean it up, before it entered their Vehicle. A napkin was placed around it… That was good enough for the customer. No worries right? Wrong!! Once the Coach pulled off, the Cashier yell’s “Yeah That B@$&H Got Her $h/!”, Loud enough for me the coach and the lobby to hear. I have never felt so uncomfortable in my life! Coach and I both enjoy treating the kids to a job well done! But, at this point I felt unsafe. Coach stopped the car and started to retaliate, But how could she? She was trying to set an example for our adolescence. I pray for the young lady with the butterfly tattoo on her neck . Baskin Robins 👎 on their...

So I was just here on a Friday night. And there’s a long line. So I waited about 45 minutes to an hour just to get my milkshake. I get to the window and I asked why the long wait. There are 5 to 7 workers that are flashing their their fingernails and their hair and they’re laughing. I only see probably one or two of them actually working. Not one of them said sorry for the wait. And then when I did say some thing the girl acted like oh I thought you were DoorDash . If I was a DoorDash or I would refuse to actually come to a long line. So this is a very unprofessional very unethical unethical And needs to work on their customer service skills and then the milkshake dropped in my car all over the seat I tried to get the girls attention but she didn’t...

If I could give it zero stars I would. I looked at most of the other reviews and they basically described what I experienced. I’m not sure why it is still opened? Two girls with attitude, a young dude doesn’t even know what flavors are on the menu on line. But said, don’t go by that. What should we go by then??? I asked for mocha instead. Girl said they don’t have mocha but they have jamocha… I asked for two scoops with nuts and Carmel…she said you mean a sundae…I said no. Two scoops with nuts and carmel and a chocolate with nuts and Carmel…she said you mean a sundae…I said no. Just two scoops with nuts and Carmel. Then she said fine, come around. Just funky attitude and rude. I’ll find somewhere else to go. They don’t value their customers at...