This is the worst experience I have ever had at a store in Pittsburgh.
We walked in at 8:48 pm on a Saturday, thinking it closed at 9:00 pm according to Google. When we asked the employee, who was busy mopping, if the store was closing soon, she grudgingly said it would close in 10 minutes. Then, when we asked if we could still place an order, she sighed loudly and reluctantly went back to the counter. Throughout the entire ordering process, she refused to answer our questions, not willing to look at us, and pretended not to understand English. It felt like she wanted us to leave the store as quickly as possible.
Luckily, we weren't the last customers to arrive before closing time. Another group came in, and the lady started sighing and shaking her head repeatedly. After we finished our ice cream, she threw the scoop into the sink loudly, embarrassing both us and the other customers. It was like she was saying we shouldn't have even bothered coming in before the official closing time.
Honestly, I would be completely okay if she had told us right from the start that we were too late and the counter was closed, so we could understand and leave. However, it's completely unacceptable that she agreed to take our order and then showed a bad attitude towards us.
If she want to leave at 9:00 pm, she should just close the door at 8:30 pm to finish their cleaning, instead of treating customers with...
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