Panera Bread — Restaurant in South Kingstown

The first time I ever entered Panera was last year and ended up with the waitress who spoke so soft and you couldn't understand her(she was the one with the over the top false eyelashes), when I asked her to repeat it she still spoke in the same soft voice but with attitude! I decided to try again this year and ordered take out. I was waiting for my food and when I asked and said my name, they said the tray that was on the counter was mine. I said, I have take out. After they gave me my bag, I decided to go over to the coffee area to open the bag and see if I got everything since it was heavy for just 1/2 soup w/1/2 Sandwich. When I opened the bag it had enough for 2 people & also the bread was sitting on top. I brought it back and said it wasn't mine which now I had to wait for mine. Not only that they took what was ever in the bag (in front of me) and put it back on a tray for whoever it was for, what got me was that I could have touched that bread and they went ahead and served it anyway. Today I ordered and when I got there the man asked if I was waiting for anything and I said, "yes, my take out order". He looked around and found my order and gave it to me. I asked, how long was it sitting there (since I was actually early by a few minutes to pick it up) he said they just finished. I am only, not even 5 minutes from your store and when I opened the soup it was luke warm, not hot as I experienced in the past and one slice of the sandwich felt ice cold, the other side was sitting on my soup so it got a chance to warm up. Also, I customized my order and did not want mixed greens, just regular lettuce they offer and I did not get that. Their mixed greens have arugula in it and I choke on arugula. I noticed the sticker that shows the list of what, (I would think), that they check off for the order and there wasn't anything checked off. Also I went there well after lunch time 1:50pm and there was hardly anyone there so they certainly wasn't during the lunch rush. I will give them...

Finally I ended up having the breakfast here . which was actually good I had bagel sausage egg and cheese and a seasonal fruit cup with a hot cup of coffee. This is where the fun part starts ....! As I was ordering I wanted a onion bagel oh your lovely Stephen had the worst customer service , he told me the only onion on a bagel is the everything in a very sarcastic attitude. I told him I'll take the seasonal fruit cup , he told me it's just called a fruit cup theres nothing seasonal about it . He cashed me out and forgot my coffee so I had to pay twice. He didnt tell me how many point or if i had anything free on my card. So as I was waiting for my food which didnt take long , it was a bit chilly in there place was clean nothing out the ordinary. They called my name and I got my food , I sat down and what happens . That super cocky register kid Stephen was talking bout me to his co-workers saying oh this OLD lady came in looking for a onion bagel I had to tell her more then once we dont have onion bagels like she deaf. First off I'm not Old second off I'm sitting in a booth while your running your mouth bout me . It took me everything in my power not to say something. awful him and his co workers swearing and laughing making fun of customers like me . I dont come here very often it's a treat to take myself out for breakfast to have ME time. If you dont like your job find something else and he wouldnt have that job if working people like me dont spend there money at Panera's. I liked the older women who used to do the register sweet, kind , and patient. I gave this place a 3 stars because the food is great and it's nice relax when you dont hear every ar word in the book at 8am from a group of childish workers. seriously need New Staff or get the...

The salads and hot sandwiches are delicious here, and the place has a subtle atmosphere of existential dread emanating from the employees, which makes them feel like real human beings. Despite this dread, they are still mostly polite and helpful. You can tell that they need to really pedal their "MyPanera" cards, honestly better to just accept it, you don't get much out of it, but at least it's free and they won't have to bother you about it anymore.

Anyway, while I was eating, I could see that some of the employees were working stupidly fast. Like inhumanly fast. I didn't know if I should feel impressed by or sad for those guys, maybe both? They really must be a bit understaffed.

The biggest flaw here is that the free wifi is slow, like it seriously cannot handle all of the people in the dining room. I guess that's fine, it is free after all, but it's...