Poke Kai — Restaurant in South Whitehall Township

I was trying to find a place to eat with my family and friends after a day at Dorney Park, which was only about 5mins away. This shop looks like a take out from the outside. There are some tables outside for outdoor seatings. The inside isn’t big, with only a few 4 seaters tables. Then I was trying to grab a high chair for my 8mos old baby, but the two that I saw were soo sticky. I rather she just sit on my husband or my lap. We ended up sitting outside, which I believe works better for my 8 parties including 4 little kids and baby. But why did I still give a 4 stars. I believe the customer service here definitely earns that. And their food isnt that bad at all too.

So let’s talk about their customers service. The cashier or maybe even the manager (I’m not 100% sure on that though) was very friendly, very professional, and very patient with me. There were some customization with my food and drinks. It might have been a miscommunication between the cashier and the staff making the orders by the bar. They quickly resolve that for me. Later on, I realized one of my drink was requested no ice because I plan on putting that into the fridge for tomorrow, which I mentioned to the cashier why I don’t want ice when I placed the order. But the drink came out with ice. I figured this is a small issue. At most, the drink might be somewhat diluted since by tomorrow, the ice for sure will all be melted. The cashier apologized and went back into the store and actually made me a new one without ice this time! I was definitely not expecting that. Honestly, alot of other places would just apologize, or some don’t even apologize, and would just leave it as that. This actions just tells me their customers service is superb!

Food wise, their food is not too bad. Of course I have been to better poke bowl restaurants, but around this area, Poke Kai really isn’t too bad. Both my husband and I ordered a custom poke bowl with 2 proteins. Second protein is add $2 on top. I also ordered chicken wings with hot & honey sauce on the side and a gyoza, which is fried. These two appetizers were pretty crispy. I personally like the wings. My husband ordered a guava fruit tea. I tried it, pretty good. I had the lemon fruit tea with less sugar first. That one is toooo sour for me. If you like sour, you probably can tolerate that, but I definitely cant. I ended up with a lychee fruit tea with lychee jelly and less sugar. Now that was good. Then I have a coffee milk tea that I saved for the next day. When I drank that the next morning, it was alright. I probably would just order milk tea instead of coffee milk tea if I...

Came here after coming in from out of town with my fiancee and was looking for something quick and easy to get nearby where we were staying. We were lucky to stumble upon this place, and we're glad we did! Pricing Very reasonable for what you can get. You can get something on their pre-set menu, or you can customize your own bowl. I think customizing is probably the best value since you can pick what you like for your own bowl! Food Everything tasted great! Each item I got in my bowl felt clean and fresh from the ahi tuna to the cucumbers. They let you choose a base (which is essentially a starch), a protein, up to 4 sides, up to 2 sauces, and a topping. As you can tell, there is a lot of room for customization for however you want your bowl to turn out. They also have a little cut out of the different sauces and what is in each of them, which I found very helpful to choosing which sauces to pick. Service It's order at the counter. Each time I went with my fiancee, the people have been really nice and helpful. Overall This place is great. I love being able to custom make your food, and at a reasonable price. The quality of the food makes everything taste very fresh and the portion sizes are very reasonable for the price. I would highly recommend for anyone who is in the mood for some quick, fresh, Asian food. They do have bubble tea, which I haven't had the opportunity to get yet, but definitely something worth giving a shot if you're...

I have heard about Poke Kai and read a lot of great reviews! I finally ordered a custom poke bowl. I had 2 portions of salmon, white rice as my base, cucumber, carrots, mango, avocado, sesame seeds, edamame, crispy garlic, masago (tiny fish eggs like tobiko) and ginger. I didn't read a lot of reviews that talked about the sauces. I did, however, find one that had a description of them. I chose the eel sauce, and I added 2 of them, but it was thick like honey, so I only needed to use 1 for the entire bowl. It was on the sweet side, but it paired well with the salmon, mango, and everything I ordered for my custom bowl. I would like to try the other sauces, but I do not want to order 2 different kinds and then realize I liked one over the other and then wouldn't have enough to cover my bowl. I like a lot of sauce mixed in. So, that is why the eel sauce worked for me. My daughter ordered the Thai bubble tea with tapioca type boba. I did not care for the boba, as it was very mushy like tapioca. I am not a huge fan of tapioca, so that is probably why. I will try one of the fruit bubble teas the next time I order. I 100% recommend Poke Kai. Everything was super fresh, and I was in food heaven with every bite!!!! You will not be...