Papa Johns Pizza — Restaurant in Southampton Township

manager i spoke with tonight (july 4th 2020) at the shippensburg location was nice and friendly. for this ill leave them 5 stars

their new shaq a roni is marketed as having extra pepperoni and extra cheese with a "shaq a roni crust". with it being marketed and named after such a larger than life person, i figured the toppings would equally be impressive and more than enough. boy, i was wrong, way wrong. it comes with 66 pepperoni to be exact and 3 cups of cheese. now its a 16 inch pizza with 10 slices which comes to about 6 pepps per slice. ya very underwhelming for such a robustly named pizza. as for the 3 cups of cheese, which might sound like a lot, when its spread over a 16 inch pizza, you get a lot of bare spots with no cheese on it at all.

now this review isnt a knock on the actual employees of this local store as they are just doing as they are instructed, its more of a complaint directed at the larger corporate structure at papa johns who actually develop and market their menu items. this shaq a roni is blatantly false advertisement in so many ways. besides all that, the pizza itself is an underwhelming extra large pepperoni pizza with pretentions..a true shaq a roni should have 150 pepps minimum and 6 cups of cheese minimum!!

with all this said, skip the shaq a roni and try their new paparita..those are good and are reasonably priced and come with a fair...

Placed order online and made a mistake so i called the store spoke to manager she said I can't change order so I said just cancel it I wasn't rude to her ,so I went back online reorder with in 5 mins they cancel my 2 order. So I called the online 1800 number and told her what happen and she called the store with 5 min she got back on the line and said that the store manager canceled my order because I ordered with a credit card and didn't leave a tip for the driver but I never leave a tip on my credit card I tip the driver with cash .so I been a regular customer with store for years and tip in cash.The manager at this store (her) don't have a name is very unprofessional and is refusing to service the stores owners customers all Because I didn't leave a tip on my credit card. BECAUSE I TIP IN CASH NOT ON MY CREDIT CARD .FYI if you order online and this Manger (her) is working she will cancel your order if you don't leave a tip on your credit card . My question to Papa Johns why would a Manager care what I'm tipping anyway? that's none of (her) business what I tip by the way the driver would have gotten a $15.00 dollar tip on my $22.00 order...let that sink in (her)...

I tried calling to order before arriving but no one answered the phone. Then when I got there I was told it would be an hour for a walk-in order. It was suggested I order through the app to get it quicker. It took forever to use the app because I have never ordered through the app before. While I understand that technology is a way to make things easier it did not help me this night. I wish the staff would have just taken my order right in the store. The staff seemed uninterested in helping anyone who did not already order through the app. If this is how they would like to do business than post that on the...