Dairy Queen Store — Restaurant in Spencer

Stopped at the Dairy Queen in south Spencer last evening, after my granddaughters softball game. There were customers at the window and the lights were on. There was a sign in the window that said closed, but as we walked up the cashier would not even look at us. Just gave us a sideways glare and refused to even say, " I'm sorry, we're closed" just COMPLETELY ignored us! She then shut her window and shut the light off. My 9 year old granddaughter even commented, how rude that was. I worked for Dairy Queen in Spencer for over 5 years as a teenager and young adult and have worked in customer service most of my life...this was absolutely AWFUL customer service and I will NOT be going back. My former boss at DQ would have never, ever tolerated this sort of terrible customer service from her employees! I really think they need to upgrade the caliber of employees or do some better training at how you treat...

The staff is so rude and uninviting. Even to children. It's very obvious they don't care about their jobs. Today, one of the employees poked through the side of my cup while she was mixing my blizzard, then still just walks over and hands it to me And walks away. No napkins. No thank you.nothing. I called her back over and showed her my damaged, leaking cup and asked for just another cup and napkins. She throws down another cup and walks away again. 😑 Last year the staff was sooo friendly. 😣...

This is an old dairy queen, but it's still the same yummy ice cream for those who like DQ. Its only open Spring to Fall but it's pretty nostalgic for our town. Don't expect a quick in and out especially if there's a line. Parking is a little rough sometimes, but you get used it. Lol. It is a younger group running it, but we have never really had issues that I see in the reviews. It's always fun to run into teammates after a baseball or softball game. Makes the like time...