Acapulco Mexican Grill — Restaurant in Spring Hill

My 1st time here. Allow me to provide the set up in detail. It was 4:45pm on a Wednesday. Acapulco was completely dead, we were like 1 of 3 guests at the time I walked in. We were greeted and sat in a timely fashion. Chips n salsa...timely fashion. Placed our order timely fashion. Now here is where I give a 1 for service. Im a general Manager of a restaurant myself so this bothered me alot. Once we placed our order our waitress went to her phone. We were forgotten for over 20 minutes. I had to get up from the table and search for my waitress to get a to-go box and the check, lone and behold she was on her phone. The food was fantastic!! so 5 cheers to the chef. Very disappointed in the table service. I had a $45.00 tab, I leave 30% tips when I go out. She only got $5.00 and I don't believe she even worked for that. You guys are...

We have been coming here for dinner with our family for a long time now and never had any issues. Unfortunately, tonight will be the last time. Our daughter was served undercooked ground beef in her taco (very pink to red in some areas). We addressed the waiter, who apologized and went back to the kitchen for a replacement. However, the kitchen sent another undercooked beef taco out again. Even he admitted it looked undercooked and said that the kitchen crew do not listen to the servers about the cook on the food. The worst part about the whole experience is that the manager completely brushed it off and gaslit us saying that nothing was wrong and it was cooked. We were not even trying to get the meal comped; we just wanted to make the manager aware that someone could get sick from eating poorly prepared ground beef....

We gave this place a try with family last night. The reviews were good and we had our fill of turkey. The greeting was fine, fast seating and good service. However, my meal was horrible. I ordered a fajita without meat. It was supposed to be full of veggies. It arrived red hot and way overcooked in heavy oil. The filling had no flavor. The other meals were not anything special but the bill was out of this world. I saw a lot of people drinking beer. Maybe after a couple of beers it wouldn't matter. Healthy restaurant food just doesn't exist in Spring Hill. If you are in your 20's-30's, eating out around here a lot WILL lead to cardiovascular ailments and diabetes (if you don't have them already). Unfortunately, this establishment is no exception. Cook...