This place isn’t bad by any stretch of the imagination… I just think it’s a little disingenuous to call themselves Brooklyn Bagels when they are absolutely not New York style bagels. Just call it West Michigan Bagel Co or Big Ol Bagels or something. The size of the bagels here is remarkable - which makes it a fun novelty and good value - but also confirms that they aren’t really New-York-like. They also lack the blisteriness, shininess, subtle tanginess and crunchy exterior of a New York bagel. Again, their bagels are not bad at all, they’re very good - it just bothers me that the name of the place implies you’re getting a NY style bagel. They have a lot of flavors, but often on weekends we like to make a list the night before of bagels each person in the house wants so that the first person to wake up in the morning can go pick some up. I often try to look at their website to tell our guests what flavors they have to choose from, only to be reminded each time that they don’t list the flavors anywhere on the site. The service seems friendly and they place is very clean and nicely renovated. I wouldn’t go so far as to call this place slow, but it’s certainly not fast, so if you’re in a hurry, this isn’t the best spot. As a result, parking/navigating the parking lot can get awkward because of the drive-thru line. Overall a very great addition to the community and I look forward to consuming many more of their...
Read moreVisiting parents for the holiday season and this place just opened up, expanding from the Muskegon area. Full cafe, with drive thru and a conference room (interesting). It was really busy during the lunch hour.
I've lived in NJ where bagels are a religion. here I ordered the breakfast sandwich on asiago, no meat, + veggies, spicy garlic cream cheese.
The boil and bake is really nice, my asiago was maybe a little underprooved but my parents cinnamom raisin looked excellent. Interior soft and spongy, firm exteriors, no blisters, and good structure, easy to hold. Sandwich wasnt sloppy or drippy, the egg was nice. Sorry no photo of the bagel but I just dove in.
I wish the cheese on my asiago was a little sharper and my cream cheese was just a "schmear", but my parents had a more generous amount (when u get just a bagel and cream cheese).
The value is good overall honestly but I can imagine some people turning their nose up around here at the price (3.20 for bagel and cream cheese). That's just West Michiganders though. I hope this place does well, Spring Lake needs something like this. Suspiciously, I overheard that "the Henry St (muskegon) one is the best" on the way out, oh well. Still won't find bagels this good west...
Read moreWe’ve been in SL for a while and decided to finally give this place as a shot. We ordered online and were extremely disappointed on arrival. Walking in a lady at the front stormed out because she had been waiting so long without service. My boyfriend went to grab our order and noticed are smoothie was missing, he had to wait a long time before seeing any staff and then someone finally walked by and he let her know about the smoothie. To which she completely ignored him, went to the the freezer with a dirty look and then put it on the opposite counter he was at and stormed back to the back without a word. Both of our breakfast sandwiches were cold and not toasted even though we had both selected toasted. They also don’t have bacon, just bacon bits. That normally wouldn’t be an issue for us because we’re not too nit picky but the staff being DISGUSTINGLY rude is what is causing this place to lose our business in the future. The fact that I see multiple reviews of rude staff and no changed behavior tells me there is also a problem with management. If you’re thinking about going here, don’t waste your time. Go to biggby where the staff is extremely friendly...
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