Jersey Mike's Subs — Restaurant in Springfield Township

This was my first time going to this location. Once I walk through the door the music was so loud I thought I was at a club.The 1st young lady ask me what did I want I told her gaint Italian sandwich with extra meat and then she ask me something else but I couldn't hear her because of the music. And then this other young lady I believe was the so called manager was asking me different things but again the music was so high I couldn't hear her.Before I was getting ready to cash out I ask her what about the Italian dressing she stated to me in this tone!!I ASK YOU AND YOU SAID NO. Remember the music was so.... damn high I didn't hear her.I said this is my first and last time I will be here. The moral to this story where in the hell our they getting these people. There is no more customer service this has become so dag on sicking!!! Really......Damn it's going to be alot more restaurants closing. Oh by the way she had blue hair.!!! REALLY!!! I normally don't do this but enough...

I walked in around 6 pm on Monday to get 3 sandwiches for dinner. The 3 employees got up from a table in the dining room to come to the line to make my food. The slicer area had a ton of crumbs and mess around it. I advised that I have a gluten allergy so they could wipe things down and get rid of the crumbs to make me a safe sandwich. The employee put on gloves and put pieces of paper over the mess. Then, she proceeded to ask for the blue (gluten-free) knife. She touched the other knife and put her hand down on the paper surface. When I said something about it, she got confrontational, then walked to the back. I didn't feel like I could get a safe sandwich here, so I left and drove 20 minutes away, to the Kenwood location, where they had a clean sandwich station and took all the normal precautions to ensure my sandwich would be gluten free. I won't be going back to...

I went to this lociation on December 6th and had a bad experience.

The employees provide extremely slow service. They are more interested in making online sandwiches in front of yours at a glacial pace, taking one minute per tomato to put on the sandwich, while they sit and have conversations with each other instead of actually giving good customer service to the people in the store.

Also, there will be many employees who just hide in the back and do not want to help with the lines get long. They pop up randomly and you wonder “where were you when there was only 2 people out here manning the sandwich line”.

I do not recommend this location anymore. In the future, I will be going to the cheviot location where the employees actually care about good customer service.

On a last note: I didn’t have any issues with the good quality, the...