KFC — Restaurant in Springfield Township

Wow.

I haven't had KFC in a while but this is truly disgusting food in every conceivable way. None of this is even remotely freshly made. They DO NOT pay attention to what you order if you get delivery. The mashed potatoes are worse than high school cafeteria instant mashed potatoes. The Mac and cheese is utterly inedible. Doesn't even taste like cheese and the noodles are overcooked from sitting out all day. Because - again - NOT A SINGLE ITEM I RECEIVED WAS FRESH. Even the fries were disgusting, stale and chewy. There's more breading on their wings than meat and they're overcooked - likely from sitting under heat lamps for hours - making eating them a truly grueling experience to get through.

I'm actually choking this meal down just so I didn't waste my money but it feels like being tortured. Possibly the worst food I've had as an adult and the Chipotle up here gave me the stomach flu twice. But at least it tasted alright.

Seriously I don't know if it's just this location or a regional thing but this was an awful meal and I won't be eating anything from...

She misunderstood us the first time. Told her on three different occasions it was two orders, one a snack sized chicken bowl for 2.99 and the 2nd order was a chicken bowl for $5. Get to the window And have to repeat the order, get home and the order is wrong. It’s a macaroni bowl when I told her three times they were both chicken bowls, she repeated the order back and said she got it. Drive twenty minutes back to the store to tell them my order is wrong, not a my bad, our apologies for the inconvenience… it’s just “see what she got and make it for her” THEN the lady who is remaking my food has NO GLOVES ON. They don’t apologize for that either, she just disappears to the back. I ask for a refund and a guy in a pink shirt asks for my receipt, gives me a refund and that’s that. Not a sorry for the inconvenience, sorry you have to drive back, sorry someone is in here cooking w no gloves when there’s covid, and monkey pox around. sigh when the customer is nice and accommodating and CALM after you mess up what they spend their money on the least you can do is...

Went in there last week with my 2 young children to grab a bite. My family gets food from this KFC on a regular basis. Never an issue until this day. Midway through the order I hear screaming & shouting shouting. I look around & see that one of the managers & an employee were arguing. I only saw the back of the employee but I think the managers name was John. This manager was going off on this young man cussing & swearing. Loud enough it could be heard by my young daughter who made the comment of the guy saying bad words. This should have been done in a private area,,not right out in the open. The manager needs demoted to toilet cleaner or fired. No reason why a manager or any employee for that manner should be cussing & swearing at anyone in front of customers. I have yet to go back in there. If I do & the said manager is still a manager I will leave & never step foot back in there. I did call the store about this. So lets see where it goes. My next call will be to corporate if this is...