Roosters — Restaurant in Springfield Township

It's a sports bar / family restaurant with a focus on sports and chicken wings. You walk in and find joke print outs hung all over the walls, as well as, appropriately, rooster stuff. TVs hang just below the ceiling, all turned to sports channels, as you might expect.

They pride themselves on their chicken wings and on a good day, you can see why - your wings are moist and smothered in the sauce you've chosen and that sauce is delicious. Dipped in ranch or blue cheese, or with no dipping sauce at all, the wings are a treat...

But the bad days, oh they are terrible times indeed. On a bad day, your wings are woefully overcooked and under-sauced. And on an even worse day, it's all this plus your honey barbecue sauce, usually a perfect blend of sweet, savory, and a touch of tangy, instead tastes like you've ordered ketchup wings. The wings were so tangy, one bite and my whole face puckered up so severely that my date had to ask if I was okay. Just to make sure I wasn't crazy, I asked my companion to sample my wings and, he too, had a face puckering experience neither of us are bound to forget.

And the service? It does not appear they hire male waitstaff, or females over 25, and you'll understand why that's not necessarily a good thing as you watch a gaggle of 19 year old girls go on about their boyfriends, their first apartments and what Audrey's doing with her hair this week while your mouth roars from the heat of your hot wings as your beverage glass sits empty for going on 5 minutes. For the first time since 2011, I left a restaurant without tipping but I simply could not bring myself to reward being completely ignored for a good 20 minutes at a shot on this particular day. Our waitress was in no hurry to refill our beverages, ask how we're doing, or even take our money after we waited and waited to get our check. We finally walked up to the cash register to pay where we then had to wait another 5 minutes for our terrible server to ring us out because apparently only your waitress can ring you out. It was the worst of our bad experiences here and it wasn't even the same day we had the ketchup wings debacle. I guess we should've learned after that...

That said, we have had good experiences here. Unfortunately at $35 a visit for just the two of us, we'd rather spend our money where the good experiences far out number the bad and we simply can't say that...

Me and my husband just left roosters. I usually visit the one on jackpot rd. In Columbus oh. I love ❤️ them. This one was definitely different. When me and my husband walked in we were acknowledged and told to sit where we wanted. We went outside to sit and from the start it was terrible 😞 the server was rude for no reason while my husband was giving his order she was like um huh 🤔 I’m confused as to why but I never said a word. She asked if we wanted drinks so I asked for lemon water. Not some complicated drink. She leaves comes back and drops all the lemon 🍋 on the ground. Of course she’s mad 😡 now that I asked for them, she picked them Up and comes back a while later with some dirty lemon in a tall cup. The reason I mentioned about the tall cup is because when she initially bought them out and dropped them they were in a small container like it made sense. The tall cup with the dirty ones was just a indication that she put the few that wasn’t fully emerged in dirt in the big cup never even bothered to rinse 🚿 them off not that that would have been ok but shows how she didn’t even have a problem not caring. We had already placed our order or I would have left at that point. My husband gets his food she sits a salad down topped with tons of items I don’t eat and never asked for. When I said to her this is not what I ordered I don’t even eat this. That why I asked for it with the exact items I want. She has the nerve to have a stank attitude. I was in shock 😮 but it’s ok 👌 she just missed a nice tip and I decided to pray for her she could be going...

I placed a order for pick-up via phone which consisted of the following for me and my husband this Saturday. -20 hot wings with Ranch -1 order of french fries -1 Large order of nacho cheese sauce/chips -1 italian sub and I specifically had instructions for the dressing that comes on it asked them to not put the italian dressing on the sub to put alittle in a cup. -a side of celery sticks and ranch.

We got home. I took everything out of the bag. There was no dressings at all for the wings for 20 wings and as expensive as it is the manager said we had to pay for it when I called and spoke to the female manager who was rude and acted as if she didnt want to be there and do her job to ensure that the customer wasnt waiting in line forever over a cluckin buck they offered for veterans day so she seemed like we were a nuisance. Get over it or do something other than if your not happy. The staff at the register seemed clueless and kept passing the coupon to other teens saying hey what do we do with these. Do they just hire and not train and so many others stood around while only a few actually worked. -I got the chips but no cheese so I just trashed them. -No italian dressing for the sub I ate a couple bites and split the other half to someone. I can say one thing is I dont typically goto this roosters but my gosh how crazy I dont plan on going back The manager and how she acted as if we inconvienced her with a veterans coupon waiting in there for 30mins at minumum with no apology and not even busy when she was the one who...