Long John Silver's — Restaurant in Springfield

I received an email offering 1 fish and fries for $2.99 when ordered online. I did just that. When the app went to the paid screen it stated that this value was not available at this location. So we went inside to get the $2.99 offer and was told we could not have the $2.99 offer, that we had to pay regular price. We were told that this location did not have the capability to do online orders and that there was nothing he could do about it. I asked why he couldn't make an adjustment on the register and he said that was impossible to do. I do not know of a register this day and age that cannot make a price adjustment. He was rude and it was very embarrassing and uncalled for. Even two of the employees asked why a price adjustment couldn't be done. He just said if we want those items, we would pay regular price. Even your online web pages advertises this location as taking online orders. I have eaten at this location ever since the Taylorville, IL store was closed and have never received this type of embarrassing treatment. We just turned and walked out. Not sure if I will ever go back. This location does not deserve...

This place is horrible. I gave ot 2 tries. Both trips they were not sercing crunchies???? The first ti,e I was missing my hushpuppies in my bag when I got home. This time. I recieved all of my food but it wasn't fully cooked. The fries and hushpuppies were not cooked through. One of my cocktail sauces had a hole in the top so, it coukd not be used. They forgot a fork for my coleslaw. I stopped coming here years ago for horrible service. I moved back and though I would try it again. Just plain horrible. The girl at the window was very rude too. What is wrong with young people today? Do they not come to work to do their job??

8/8/2020

We made an order. Casher could not understand our order. We had to keep repeating our order. Then she could not count change. She forgot our drinks, hushpies were over cooked. They gave me 10 fries with my meal. This place has untrained workers and a lazy manager. Never gave...

Food is easy to make, not like you need a chef, so it was pretty good! Despite the 20minute wait for 2 tacos and the awkwardly rude cashier and cook, I'd return...but through the drive-thru. The 2 girls were obscenely rude. I even noticed before I ordered and prepared myself to be super polite, try small talk and be positive, even say with a smile at my table for the 21 minute wait on 2 salmon tacos. I wanted to go Karen so bad, but my day was going soooo good. So I stopped trying to be that guy and lift spirits, even though the store was fairly dead, and went and sat down. When I finally stood up after about 18-19mins, the tall one, basically ordered me to have a seat and she'll bring it me ..okay...cool...Tacos were delicious. Glad I finally got to try them. Wish they still had draft root beer! I'll be back to a different location to smash those...