Mocha Emporium — Restaurant in Springfield

The staff was nice, the prices are reasonable, the food fine, but the establishment feels disorganized and has questionable cleanliness.

Food: The sandwiches were alright. All the ingredients were pre-packaged (ie: packaged deli meat) but the meat portions were generous.

Price: It costs more to get the bagel as the bread of your sandwich. I think it’s reasonable to upcharge for a bagel (vs an English muffin) but I wish I was told before being charged.

Atmosphere: The shop had a run down feel with the updated prices hastily scribbled over the old ones. Our sandwiches came on two differently sized plates because they ran out of clean plates. There were coffee grounds all over the trinkets in the back and they (the trinkets) looked like they hadn’t need dusted in ages. The workstation was not clean and organized, but rather looked like I do when I haphazardly cook at home.

Ultimately, this establishment seems like a one person show & I understand that’s challenging. However, I still expect good cleanliness and reasonable organization from a food purveyor. The quality of food did not rescue the atmosphere so I unfortunately would not...

Soulful coffee and a really wonderful visit. If I lived here, this would probably become my regular coffee joint. I've never had as good of a cup of coffee made for me as I did here. I mean, it was GOOD. I ordered a soy latte and the bean flavor was highly present and balanced, and not overly sweetened by the soy milk. The man behind the cashier was quiet and kind, made excellent iced teas for my two friends and made my coffee. He asked me if I wanted cinnamon added to mine which I enthusiastically said yes too. That added a nice kick of spice to the latte. 10/10 highly recommend. The spot itself was an...

Overall good experience but a little strange..customer service is in need of some help here. I called to get their hours and the person just answered "hello?" and the hours given were completely different than some I had found online (I called because there's 3 listed online). Then when we got there the man at the counter was on his phone and did not greet us or ask us if we needed help the entire time we were there. Otherwise the coffee beans I got from there are very good! There's a decent selection of beans and they can be ground for you on-site...