Romeo's Pizza — Restaurant in Springfield

So far I've only delivered for Romeo's a couple times, but I think they deserve this 5 stars for a couple reasons.

First, they've always been fast and friendly when I'm picking up an order. Having worked a variety of food service jobs, I like to think I can get a good feel about a place just from seeing and hearing the kitchen work a bit and this place has the pleasant feeling of a place where things are running right.

Second, and why it's personally notable for going above and beyond: they gave me a pizza bag! Doordash gives drivers a small hot bag they call a pizza bag. Having previously (and again soon) delivered for Domino's, I know what a proper pizza bag is. I'd been explaining the issue to my wife, how it was frustrating not having an actual pizza bag that can actually hold pizzas. And then yesterday I go to pick up a small order which would have fit awkwardly in the small bag (have to use the bag on its side to fit even a personal pizza and larges stick out the bag), and the employee gave me a full sized Doordash pizza bag!

This makes a huge difference, as it's far easier to transport pizzas with the right one and it helps keep them warm. I had multiple deliveries for other places where I really needed it, so they went above-and-beyond doing that to improve the service for everyone.

I had a tip set aside as thanks the next time I'm in (planning to stop by tomorrow before starting a dash) but wanted to at least leave a review explaining how much it meant to start. Even if Doordash is providing the bags, it's still this place and no other which chose to take the extra moment to give it out, at least in my experience from my first 100 deliveries.

Thank you to the whole crew for always being so fast and friendly! There are a lot of restaurants which are pretty good to drivers, but this was definitely very above-and-beyond and I very deeply...

The “large” pizza was more like a medium. For a $15 cheese pizza, I expected more. Half the pizza was crust. The crust was VERY chewy… so chewy my jaw hurts after eating a couple pieces. The pizza was burnt. The taste kinda reminds me of Chuck E Cheese’s pizza. It came with a “Capone sauce” which was a super buttery-flavored buffalo soybean oil sauce. While it wasn’t the worst pizza I’ve ever had in Springfield, I won’t be ordering there again. Pretty disappointing. I’ll continue driving across town to Short Stop to get a pizza twice as large, for a couple bucks cheaper. I honestly don’t know how this place has managed a 4.6 star review. The only positive I’ll give it was how quick the...

Romeo’s Pizza has completely won me over. From the moment I walked in, the staff was friendly and welcoming. I ordered their signature pepperoni pizza, and it was hands down one of the best I’ve ever had—crispy crust, perfectly melted cheese, and that signature sweet sauce? Chef’s kiss. You can tell they use quality ingredients and put real care into their food.

The service was fast, the place was clean, and everything tasted fresh and flavorful. Whether you’re grabbing a quick bite or ordering for a party, Romeo’s delivers—literally and figuratively. Highly recommend to any pizza lover. I’ll definitely be back (probably...