Omar's Grill — Restaurant in St. Ann

The 1st few times I went there the food was good. Yesterday (5/28/15) was not so great. I placed 3 separate orders. I ordered the Combo Platter- Beef, lamb, and chicken shawerma specially seasoned and slow roasted. drizzled in tahini and served with humus, rice, and sauteed vegetables. 12.99 When I called to place my order I asked if I could substitute the grilled veggies for rice. She responds "it doesn't come with vegetables" I said your website says it does, She says "well it wrong, and we haven't got in to change it yet". I said ok... pickup my food, get it back to work, half of my box was filled with grilled vegetables. The hummus that I got looked like it came already packaged because it had an expiration date of 5/22/15, which was 6 days ago!! I was given no utensils to eat with and no napkins. I called and let them know that their hummus is bad and I was very displeased. I was told that there was no manager and the owner would call me back later. A few hours later, I got a call from the lady who originally took my order and said owner was busy and couldn't call, but they offered me $5 off my next meal. Thanks but no thanks. I just paid $14.03 for terrible food. $14 is ALOT of money to spend on a lunch. Over $30 order from us. Never again. They lost a customer because of serving spoiled food, the associate not knowing what come with their menu. Good thing I wasn't allergic to Green peppers! Thankfully that expiration date was on there, if not I would've ate it and probably been very sick today. I like to support local business's,...

Omar's is one of a trifecta of restaurants in the Rock Road area that is proof you can find better food, hospitality, and value in your neighborhood than the absurd amount of chains. When I first moved here a year ago I felt like I was in a food desert, but it was for lack of trying on my part and not in the great options that we pass by every day without giving a second thought.

The food. Omar's menu is huge and covers almost everything you'd want. American comfort food like whole wings, fried fish (good options on types, I might add), and griddle sandwiches, but the real star is Mediterranean and Middle-Eastern street food fare like kibbeh, baba ghanouj, and of course the gyro. A gyro sandwich with fries and a drink will run you a WAY better deal than any sandwich or burger place in the area, so don't even bother with them.

The hospitality is second to none. My last visit was on a busy day for Omar's and the woman running the counter was effortlessly moving between taking orders over the phone, handling the growing crowd of people picking up (myself included), and greeting and catching up with regulars. In fact, almost everyone that showed up seemed to be familiar to her and I can see why, it's a treat to be treated so well at a counter service restaurant. I've only been three times but it's easily becoming a priority destination for me.

P.S. Say yes to the "seasoning" on the fries. It looks like they practically coat them, but it's the perfect amount and...

Take out was busy and reviews were good but not my experience, but my wife did enjoy her Greek salad in baba ganoush but we waited 50 minutes for our food,I ordered the Omar grill,the chicken kabobs were terrible over cooked,dry and tough.30 minutes after we ordered she informed us they were out of one of the items on this Dish they replaced it with extra kabob.when our order was ready it came in Styrofoam containers with plastic forks and knives.could have just taken it home,no Idea dining in was carry out you eat there, would have been nicer taking it home,why waiting 50 minutes we noticed how dirty the floor was,the windows were dirty and finger prints and smears all over them.the rail of some sort next to our table by the window was so dusty and yuk obviously hadn't been cleaned ever! The soda coolers were the same Then when we finished what we could eat basically the rice and pita,the trash was overflowing and had to put our trash on top of the container, this was all from 7:45 pm-8:15pm Friday night, and you have to pay before,which I included a 20% tip based on the expectation of food and service from reviews...what a mistake the tipping was totally unnecessary based on our experience. And that is saying something because I always believe in 20 -25% Gratuity and usually it is always deserved.until tonight..Very...