Domino's Pizza — Restaurant in St. Louis

On 10/26/2025 We had to leave Creepy world event due to the rain the attractions were under water, and we were directed to come back later or transfer our tickets to the Darkness Haunted House. We arrived around 8:05pm and got back to my vehicle around 9:01pm. As we're walking back to my car, I can see that it is on a tow truck. The guy from the J. Combs Towing company was very rude and aggressive, along with the lady that worked at the Dominos. I had parked on the side of the street that belonged to Dominos customers only. However, I along with four other participants did not see the sign. Not only do I have a double stigmatism in both of my eyes, but it was also dark, raining, and more importantly the sign for Dominos customer parking only. was obscured with a black spider web across the top, part of Halloween decor, it was low to the ground, with a bush or some type of greenery at the bottom. Basically, not clear and visible for the eye to see. Within that short hour, they had already removed two vehicles and had mine on the tow truck. I pleaded that I did not see the sign and was consistently antagonized by the lady Dominos worker. She came outside three separate times to antagonize me about parking there. Worst experience I’ve had with any individual. She kept implying that I wasn’t telling the truth about not seeing the song. The strange thing about this encounter, is that I had to pay the $400 charge, but the guy for J. Combs Towing company had me cash app a guy name Spencer who worked for Dominos as well. Instead of un-hooking my vehicle so that the children I had with me could get in the car and not continue to get rained on. He made me wait to un-hook my car after he was finish with uploading my receipt. Then left my car in the middle of the street, to where another customer made a comment about it. Endangering my daughter, my niece and her friend. On the receipt it states $200 for a boot fee, but the sign states $400 for a boot fee and that is what I was charged. These people in question are preying on people to make this mistake, to simply feed their pockets. I'm not from here and never go down there, so I wasn't familiar with the...

Domino's (1613 S 9th St) I ordered a pizza on Sunday July 7th from 7:38pm. It never arrived. I called and spoke to a young lady with a very nasty attitude. After trying to speak professionally and calm to her she kept answering me in angry tones and hung up on me at least three times as I tried to get updates on the arrival of my order. A gentleman answered one of the calls and explained that a lot of customers were having the same issue and it was due to them only having two of their drivers available to deliver pizza. I continued calling every half hour and she told me they don't deliver to my location. Which was 1.4 miles away. Then the app showed my pizza delivered after one hour. The young lady had a very nasty attitude and disconnected my call three times and I was not loud or angry or did anything to receive that kind of treatment. I am a business owner who works on the front line sometimes and knows how to relate to others professionally so I am not sure what triggered her completely unprofessional attitude and lies about my order. Another guest at the hotel who happens to be my pastor and a president of our church said his family also went to bed without any food that night as the order never came. The Uber app never showed the order arriving because it noted this store uses their own drivers so tracking was not available but then it showed the pizza as delivered. The store said they had delivery issues with driver availability and also that they don't deliver to my area then she said on another call to them that don't have an order from me when I gave them the Uber eats details and order number for their store. Based on my experience I would not recommend anyone using this location to buy food from online and would further recommend that the young lady be fired as she is completely unprofessional and will continue to treat customers like trash and destroy this pizza location reputation. If I could give zero stars I would. Thank God I was able to get my bank to reverse...

This store used to alternate between passable and garbage, but lately it's just been garbage. Two weeks ago, ordered 2 pizzas. They took over an hour and a half to arrive room temperature, congealed, and incorrect. Dominos sent me their automatic apology email with a 50% coupon, but I wasn't particularly inclined to order again. Tonight, with my daughter in town, we figured we'd give them another shot at half price with the coupon, because my daughter loves Dominos. I submitted the order at 4:54pm. The email estimated a delivery time of 29 to 39 minutes, so, cool! They're probably not that busy! Per the tracker app it finished baking at 5:10pm. So far, so good! Then it sat, waiting for a driver. And sat, and sat, and sat. Finally, at 6:04, I called to cancel the order. The person on the phone said it was already out for delivery and couldn't be canceled. This is the second terrible order in a row where they did not update the tracker to indicate when the pizza has left the store. I don't know why they do that, but I suspect it's too obfuscate their actual terrible delivery times from customers and corporate. So I continue to wait, and it eventually arrives, at 6:26pm. 92 minutes after the order was placed, and 76 minutes after the food came out of the oven. Obviously, it was cold and congealed. We were somewhat regular customers, but I will never order from this particular store again. Since they are the only Dominos that will deliver to my address, I will be eating far less Dominos...