Waited almost 30 minutes for them to make an order of stupid nachos and fried ice cream for an Uber Eats order. They we're disrespectful to me once I started rushing them, dude behind the bar even told me to "get out" like bro I don't have 30 minutes to wait on an order paying out 7 dollars... I don't get paid hourly hurry up with the dang nachos. I know it can get busy, but that's not an excuse when you tell me "they're packing up your order now" but then I still stand there for another 15 minutes looking like an idiot lol. At least offer me a cup of soda or something for my wait!? I delivered for this place many times and orders, and even helped them multiple times when they missed items, I made sure to double check to assure the entire order is there. One time they almost forgot an entire bag of food for a larger order and I caught their mistake! The guy working at the bar had the nerve to tell me "Doordash is easy all you do is look at your phone". The owner came out afterwards and apologized for the wait, and handed me the order, and I said no problem and thank you; but honestly it is a problem because you're messing with my income and that is never okay. Bad experience, the workers don't care about the delivery orders because they aren't getting any tips out of it. If I was the owner I would start cleaning house, and the floors because I was getting hints of sewage or pee or something... not a pleasant atmosphere. Won't be coming back, best of luck with bagging those orders, I won't be double checking them for...
Read moreFood was ok, I just had nachos, can’t really go wrong with that. I also had a kids chicken tender meal where both tenders and fries were burnt! Furthermore my server was Matta, she was great, the owner Rodriguez service is horrible. I ordered a La Crazy Margarita, it came with Chamony and Tajin on the fresh fruit on the top of the glass. I don’t like neither and had no clue that it was gonna be on there. I asked for a drink without it, and Rodriguez told me that I would still have to pay for the margarita. Fortunately for him, I was in a group and they paid for it, because had I been alone, I wasn’t gonna pay for a drink, that I didn’t drink. Glass was still full when we left. We ordered a total of 8 drinks, where three of us complained on it being salty from the two ingredients above, and I was the only one that just wanted a different drink. He refused. Due to bad customer service, I would likely never be back again, and definitely wouldn’t recommend! Matta was great, I appreciate your...
Read moreLiterally the worst. We got there at 2:40 to get the lunch special and didn’t get asked for our order until 340 would not recommend at all the staff was unprofessional. Waiter made our drinks and made weird substitutions. One of our diabetic friends asked for cranberry juice. They didn’t have it so he mixed a bunch of their drink stuff like grenadine together to make a makeshift cranberry juice. He sat down and crossed his legs to order. He threw the straws that me and my colleagues, we ended up walking out after complaining and still no one doing anything.
Edit- when I did talk to the manager he was making excuses for the employee - he also thought to was acceptable to mix grenadine with other concoctions to make “cranberry juice” - disturbing - Also there was really no apologies…… when I got back to the table my friends had experienced more terrible waiter stuff and we just decided to leave because if drinks are made in such a haphazard way then the foods got to be...
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