Went to get dinner tonight girl at drive thru read my order right back to me just put it in the computer wrong, I called spoke to manager he said come on back we'll get this fixed. I go back up there anf the manger can't be bothered to speak to the customer he sends some girl who had a drive thru headset on and because she messed up on inputting the order I ended having to pay to have my complete order. Drive thru employee dud not give me a receipt so I didn't realize she ranf it up wrong till they showed me the receipt. It's sad that these people want 15 dollars an hour for wages yet they can't even do their job correctly, especially when the manager sends his employees to deal with a disgruntled customer just sad to see all the way around. And to top all this off I called about my order problem and still had to wait till they cooked it once I got there this location has problems someone...
   Read moreSafety concern in the playplace area. When we went inside the play area the temperature was literally over 100 degrees and blasting more heat.
When myself and another customer with kids brought the concern to the manager she dismissed it saying we don't have control its all corporate and we call but it's not addressed. I mentioned that if by leaving door open doesn't cool it off they should close the play area because it's too hot for young kids. The other customer was asking questions and she got very frustrated very quickly. I would highly recommend this manager get a little more patience or more training to deal with customers.... all questions were valid and were not outline. Getting an attitude and being flat out abrasive was uncalled for by this...
   Read moreThey normally do good with getting my food out on time and still for the most part hot with all of the food on the first try. Tonight was not entirely up to par as normal. A portion of my food was missing but that was because of one worker who I've known to be quite ditzy and air-headed when we knew each other in high school. Upon calling and letting them know that part of my food was done, they were quick to right the wrong which was great. I show up and discover that the particular worker who had handed me the order the first time had been flirting with her coworker while they were working. It's an minor mistake, so I won't let it affect my overall rating. Hopefully her partner doesn't mind her flirting with another...
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