Do you guys realize you're eating frozen meatballs yeah they microwave the meatballs they are not fresh at all they're frozen and they put in the microwave to heat it up. They thought I was cheating on a test and people were complaining about me. I have 2 babies a 6 months old and another on the way and health issues. They don't have a button for people in a wheelchair to get in the store and they don't charge their gloves after touching meat while making sandwiches. They said I wasn't moving fast enough all because I am 15 weeks pregnant and doing the best I can. My husband and my family will never eat their disgusting food there again and they use the same pan that was dairy yesterday I think they should shutdown forever. They never use hair nets at all I feel bad for whoever eat their sandwich and get a piece of hair in it. Now the owner is harassing me because I'm telling the truth on here about what they're doing repeat Do Not Eat There!! Please do go to the one on Church Street they are a lot better I wouldn't trust the food and they are disrespectful to people but they don't want you to know this because they want to not tell you but I'm telling you patiently at my experience DON'T EAT AT SUBWAY ON DIVISION STREET and they...
Read moreAt 2pm today both my brother and my fiance came in to get 4 sandwiches made.. unfortunately all 4 were not made correctly. I'm pregnant and picky with how my food is made, so is our roommate also pregnant and she is also picky. Anyways subs tht were posted with the items on the board r technically supposed to be made as such unless customers specifically say "don't add such and such or add extra whatever" anyways all our subs were made very horrible. And shift leader currently working when I just called said he's not gonna correct the sandwiches.. my brother and fiance went in there with the list written down on how the sandwiches r to have been made, yet they both called me to complain the shift leader was rude, and basically didn't wanna be working today, also was making other people's sandwiches at the same time trying to make our 4 so if course all were made wrong. My flatbread was toasted but not toasted with the cheese, onions and peppers and again with the meat afterwards . Yes I MUST have mine toasted twice, which didn't happen.. sad to say we won't be going there again, and will be getting the word out to everyone else too to not give...
Read moreThis restaurant, at 7:45 PM on a Friday, was out of wheat, out of marinara, out of ice tea, and out of the soda alternative on the dispenser, and when we tried to get a refund on the unused cup or an exchange for an apple juice of same price for our grandson, the counter person refused and expected us to pay for another drink for a child that doesn't drink soda.
Wonderful customer service people. #Sarcasm!
Hahahaha..... Literally just watched them turn off their open light at 8:45 PM. Not their posted or published hours either.
To follow up, management reached out to us after our email. I appreciate the trouble a corporation faces when dealing with poor service provided by employees, but I believe the service we received, and the condition of the store being stocked is an indication of larger problems at this location. I've never had problems at other Subway stores in the area, and I believe some of them are owned by the...
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