Today is March 8 at 1:40 PM in the afternoon. Nice lovely sunny day out here in Stockton California. I’m at five guys restaurant or Pacific Avenue came to get a burger with my son and my partner. And there’s a total of about six people in here right now that his fear is pleasant. The music is a little loud but acceptable. Now what wasn’t acceptable is a fact and Natalie G took my order try to be $66 and even though there were six people in the restaurant she was. Rushing me and I told her hold on I’m being thorough I take my time I’m not in a rush because I made this comment. Natalie G employee at this establishment copped an attitude very noticeable then my son had ordered a milkshake and they gave him a soda cup anyways and he asked her about the milkshake if you could have it now and she snapped at him and said you got To wait with your order. I don’t know what kind of day Natalie G is having at this time but misdirected anger should not be allowed in a professional environment especially the work environment. This needs to be addressed by the manager or by somebody in corporate. I am not willing to tolerate this kind of behavior, especially directed at me and my son based on whatever was going on and somebody else’s life I just came here to get a hamburger. And eat some lunch and it has this is the first time I’m coming here and based on the attitude of Natalie G, it might be the last time I will be expecting a response from the manager of this establishment and or corporate headquarter representative and if I don’t, I will call corporate headquarters in for this...
Read moreI have mixed feelings on this place. On the one hand when my order is correct, the burgers are out of this world awesome, the Cajun fries are perfectly crispy and seasoned, and the milk shakes are the definition of have it your way. I have high expectations for taste because I know the taste they can deliver.
On the other hand the excitement of finding out what they decide to put on my burger, regardless of what I have ordered, is quite an experience.
It’s like a relationship where you keep calling your ex even though you know the experience won’t be any different but you keep coming back. When it’s good, it really is good. And even when it’s bad it’s exciting. No pickles equates to an obscene amount of pickles. One person wanted Mayo we received MAYO FOR ALL! No burger left behind am I right?! I’ve had extra items added like mustard. While it’s nice that they want to share; I can’t stand the taste. I’ve had items left off. Surely you don’t want onion!? As I said exciting.
I realize these are fairly mundane and absolutely not earth shattering problems... I’ve paid $10 plus tip for a custom burger. 50% of the time it has been customized by someone else.
Before the disease which shall not be named, it was not like this. It’s possible they were slammed or had a trainee that had trouble keeping track. But it’s been an issue often recently. Maybe we should see other people... In the words of one of my party “I just want...
Read moreHad heard of how great this place was and finally tried it. First and last time.
I ordered the veggie sandwich with extra pickles. The mushrooms had no flavor/seasoning and there was only 3 pickles.
My husband got the burger and said there was no seasoning, just a bland piece of beef. Would have been good if just a little salt & pepper: that's basic cooking skills.
On a positive note, the place was super clean and the fries were good.
The complaints I have wouldn't be so bad, except this place is VERY expensive for a burger joint. For the price I paid, the taste and order request should be on point. I have no problem paying extra for great quality, but this experience was "meh" at best. I felt like I has helping them pay the expensive rent on their location.
In & Out Burger is a much better alternative to this place. The food tastes much better, service is quicker and more polite, and the price is more realistic for what you are getting. Im glad there will be a second In & Out location right down the...
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