I ordered 4 to go margaritas at the bar which cost $60 and they were awful. They were so sour that no one could drink them. I decided to go back and ask if they could fix them b/c I just spent $15 per drink. This bartender, who unfortunately I didnāt get her name, was the most rude and nasty bartender I have ever encounter. She had a shaved head and I think she was from Russia. She tried to fix the margarita and it still was terrible. I donāt think she knew how to make drinks. We asked for a different drink, a Moscow mule. She made it with ginger ale instead of ginger beer. We questioned her and she snapped at us, and said she didnāt have ginger beer. We asked for a manger and we explained to him what was going on and he was also so rude. He said he had to go somewhere else to get ginger beer. When he returned with the ginger beer the bartender said I am not making them any drinks, so the manger dropped the ginger beer at the bar and walked away. So we waited another 15 minutes until Finally I spoke to a very kind employee who offered to reimburse us our $60. I really appreciated him since we had already been there for over an hour trying to get a decent drink. Needless to say, I will never spend my money here again. The pizza is terrible, the bar is awful & this place has gone so down hill. It is really sad that a manager allows an employee to speak to him that way and he does nothing. She should be fired, she doesnāt know what she is doing and she is so rude to her manager and your costumers. Just so sad how expensive these places are and they have such a horrible staffā¦hire better people or you will continue to lose customers. Go to Fredās if you are in stone harbor, such better staff and...
Ā Ā Ā Read moreOof. On the positive side, the food was pretty good! We got two pizzas and two salads to share between four people. The gluten free pizza is $5 āupgradeā (which if you have a gluten allergy, you know this isnāt like an amenity you get to splurge onā¦). Anyway, on to the negatives. Our first clue should have been that they had tables available at 7pm on a holiday weekend. The hostess kept apologizing for having it take a while to clear the tables, which we were like āno big deal?ā But perhaps this was just some preemptive apologizing for how bad the service would be. First, no one acknowledged us for about 20 minutes, even when weād try to catch someoneās eye. Our server came and we ordered everything. My MIL tried to order 2 different beers (both out). Drinks came one at a time because something was wrong with the tap. The second beer that came out was half beer and half foam and they informed my MIL that her 3rd choice wasnāt available. She ordered a corona and they brought the wrong beer. We figured it wasnāt worth saying anything at that point. Our server seemed pretty grumpy. TBH I donāt begrudge service workers for being grumpy with how hard their jobs can be and the horrible people they often have to deal with. But it seems indicative of the less than ideal working conditions. Finally, the prices were ridiculous for what you got. I understand a shore markup, but yikes. Overall, we wonāt be returning. I hope they get some better management and reconsider the...
Ā Ā Ā Read moreThe only people who will enjoy pizza from this new take on the old Stone Harbor Pizza are people who don't know what it used to be, or people who would rather pay for the homogenized "Reeds" look on the front window instead of decent pizza or a decent menu. Besides serving nothing but overpriced pizza that is only the shadow of the awesome shore pizza this establishment used to sell (literally the menu is less than a page long), the wait staff teenagers are slow, disengaged, and relatively incompetent. We received our pizza before the "appetizers" we ordered, which consisted of french fries and chicken fingers that should have been on the kids menu. There wasn't anything else to order but wings. The pizza itself was awful- oily to the point of dripping off the pie, with different crust that couldn't hold the cheese, and the tables on the deck are so small, that once they put the pizza down, there was no room for the dish you need to eat it. A couple of badly placed awnings do nothing to cover the tables, so don't think about going from 4-7PM, or eat inside while passersby gawk at you. We've been coming to Stone Harbor pizza for more than 19 years, and sadly, it seems this tradition is now over for us. Sometimes the best way to keep a good thing going is to LEAVE IT ALONE. If I could give it less than a...
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