Subway — Restaurant in Stoneham

i hate the fact that i am giving this store a 1 star it kills me but i HAVE to the woman who was helping me could not speak any english - nothing. She could not understand a word i was saying and i was speaking slowly and clearly and over and over and over and she just stared at me

How she got hired i have no idea with no basic english skills - i have never ever been at a place were the worker could not and would not communicate with me.

It was bad eventually the owner or manager was able to come over and help. If you have to take food orders or have to deal with the public its not fair to make me feel uncomfortable because you cant understand me. That should never happen. In the end wether is was the manager or owner came over and took our orders and the sandwiches were perfect. I was trying to tell her what i wanted but the lack of understanding...

I hadn't been to Subway in over 10 years and I wanted to try the foot long pretzel. First, it's not as big as shown on tv. Second, the older woman who took my order, didn't tell me about the different dipping sauces. I said I wanted cheese sauce, but it's actually honey mustard. She was ignorant and said there's butter that's put on the pretzel. The younger woman, who was the cashier, told me about the honey mustard dipping sauce. The cashier was more friendly than the woman who was taking people's orders and making the food. The look on her face was like she didn't want to be there. The pretzel was too salty and didn't taste buttery at all. I won't be going back. Jersey Mike's makes better subs and they aren't so stingy on their toppings. Also they really stuff their subs to the point they are...

Ask for a receipt and check your charges!!! They are over charging and not offering receipts! I used the app and they don’t offer or print receipts. It’s very clear they are trying to save/make more $$. They charged the guy ahead of me for 1 slice of cheese (should be included). They are scamming!!!!! I ordered a 6 inch without bread just meat (no sides) and gave a $3.99 coupon… just noticed on my account I was charged &9.62!! Went back 2 days later ordered a 12 inch sub no bread(no sides too) and gave a $5.99 coupon and they charged $9.62! I only just noticed my bank account charges:( Both cases they were also very rude not wanting to give a proper bowl for the meat just a tiny tiny condiment cup! Will...