Dairy Queen Grill & Chill — Restaurant in Sturgis

Let me start by saying we first went to the Burger King as we saw it from our hotel, & had the worst experience By Far, of any BK before: we were totally ignored for 7-8 minutes, not a single word to us while we waited for them to acknowledge us or even try to take our order, as all of their "workers" were messed up, not able to even bag any orders for the drive thru, acting confused, the kitchen helpers were making mistakes on all those orders, so drive thru was completely messed up, and other workers were going from dining room with friends, to behind the counter to fix their own foods, never Once did one person speak to us or look at us. We asked eachother if we were invisible?? So after 7-8 minutes (too long) we walked out. Looked up The DQ Dairy Queen, it was like a block away. Walked into Dairy Queen, & within one second, the most cheerful hello 👋 was said to us by a young lady named Juno, who was very polite, extremely courteous, helpful & smiling & friendly while we ordered. Before we got our waters filled, the other young lady (dressed as a cowgirl, it was Halloween, about 7:15 p.m.) had our milk shake whipped, topped & served to us with a smile & friendly gesture. Our food was up Pronto, like 4 minutes, & it was all hot, fresh and perfectly made, every piece of both of our meals was perfect! Couldn't eat it all, went to get a box, the young man (dressed as a fun "cholo" with another gal employee, well he was smiling and very pleasant also, just in getting me a box. The whole crew was Just Amazingly Friendly, Eye Contact & Smiles, all very courteous, I was pleasantly blown away! I just want to commend these young ladies & young man at this DQ DAIRY QUEEN, & to also commend the managers who must be running this store, as these young people were acting professional, not screwing around or playing or on their phones, they were great to us as customers, and showed us respect from the first second thru the door We are moving to this area soon, and regularly attend the annual Sturgis Rallies, as do many friends & relatives of ours from many states around, and you can Bet on it, that we will tell All of them to Avoid the BK Burger King in Sturgis, but to Absolutely be Confident in The DQ DAIRY QUEEN in Sturgis, that they will have a pleasant experience with quality fast food perfectly done, so to be sure to patronize DAIRY QUEEN, & not bother to waste their time at the other place. BRAVO 👏 KIDS OF THE STURGIS...

Stopped in around 4:40 pm on Wednesday 9/3/2025 to pick up dinner for my kids and family to go we ordered burgers fires and chicken strip baskets with drinks and blizzards also got a box of star bars..... was a 90$order for 3 kids and 2 adults was out really fast should have been the first sigh to check the order but I did not we got home and the chicken and fries were hard as rocks like they refined them and the burgers were dry as hickey pucks the only thing my kids ate was the pre made boxed star bars the rest went In the trash......

I really try to avoid going to this Dairy queen at all costs. The inside (when it was open) was really out dated, which is crazy for such a newer building. Not a welcoming atmosphere inside. They have a weird wall in front of the menu, which makes ordering difficult. It's drive thru only and has been for quite awhile, which is a bummer especially when you walk over for ice cream, like we use to do and enjoy the outdoor seating they use to have. Most times the ice cream is usually melted by the...