One Eyed Jacks Saloon — Restaurant in Sturgis

First off, I have been to this place numerous times over the last 20+ years but on 23 June 2025 will put a halt to ever spending another dime in that place. A group of us, 5 or 6 people stopped by mid afternoon for a cold one and 2 ordered food as well. When our beers came out they were far from cold. I told the server this and she said that she didn't know how to get them colder, that is someone else's job above her, I said I realize that but you should know who to speak with about the cooler temp effecting the beer. The warm beer consensus was from all of us. My wife had said warm beer especially during rally time will probably affect tips as well. She left the table and an Ops manager came over and said nobody talks to my servers like that, that he would cover our beers and we could leave. I then pointed at a couple and said they ordered food, the Ops Mgr said ill pay for that too, then you can leave. This Ops Mgr was the epitome of unprofessional! I also told him the beer temp was probably near 50°, his response was we've never had a complaint before. I'm not sure what exactly his server told him but for him to be so unprofessional and rude and not even want to talk about things shows how inept he really is. We are not some biker trash that just blew in off the street, we were a party of Retired Army, Retired Navy, and a current Fire Dept Captain. After I left, the couple that ordered food were still waiting and the Fire Dept CPT tried talking to the Ops Mgr and again, that Mgr wanted no part of conversation, just wanted them to leave. After they continued to wait for their food, they found out their food order was never put in, again, professionalism at it's finest. I strongly suggest One eyed Jack's hire servers with a bit thicker skin as it is a biker bar, try this behavior during rally time, probably won't go over to good.............(I sure hope the new owner sees...

My experience setting up a food stall at One Eyed Jack's during Sturgis was nothing short of a disaster. From the moment we arrived, it was clear that vendor management was disorganized and unprofessional. We were placed in a spot completely blocked from street view by another business, severely hindering our visibility and customer flow. Despite raising this concern with the management, we were met with rudeness and complete indifference. Our repeated attempts to contact the owner and vendor management went unanswered, leaving us feeling ignored and undervalued.The problems didn’t stop there. We were promised access to electrical power, but what we received was far from consistent. We had frequent outages that disrupted our operations and left us scrambling to serve our customers. As if that wasn’t enough, there was active construction being carried out directly above our stall during open hours. This not only created an unsafe environment but also resulted in wood pieces falling into our stall, ruining several of our products. The loss of inventory due to these preventable issues was frustrating and financially damaging.The complete lack of communication, the unsafe working conditions, and the blatant disregard for vendor success made this an extremely negative experience. It's clear that One Eyed Jack's cares little for the vendors who help make their event a success. I strongly advise any potential vendors to avoid this venue at all costs. The stress, financial loss, and utter disrespect we faced were simply...

Decent place, we asked a waitress for a bar that serves food, and so we went to the lower bar area and sat there. The lady serving us seemed annoyed having to take our order, and it looked like she wrote chicken scratch on it. We waited almost an hour and a half on our food. The good news was it was piping hot when it came out, so it wasn't sitting out. The drinks were expensive, so unless u wanna spend $16 or so for a drink in a small glass, just stick to beer. A lady came up next to us and asked her is she could poor some more liquor in her drink because she couldn't taste any alcohol at all in it and she charged her like $11 or so for an ounce of liquor which was ridiculous. It should have been made right the first time. Our server was mostly dancing in the middle of the bar circle and just didn't care very much. This was about 8 at night, too, when it was pretty much prime hour for people. This was during the sturgis...