Taco Bell — Restaurant in Suamico

Absolutely horrible experience. Not only did they have 10 cars waiting to order when they were not taking drive thru orders, but they then told the people who pulled up that they could order inside or online only. I placed an online order and went to go inside to pick it up and the doors were all locked. They brought out an order for another car that had been in front of me, and when I said “excuse me” 3 times, the employee with the curled hair looked at me and actively RAN the other way once he realized he couldn’t get back in through the front doors. ONLY because of this did the second employee give me the time of day as he realized he also could not get back in the front. They went in to get my order, 3 more cars pulled up to order inside after sitting in the drive thru, and they realized quickly all of the doors were locked. One employee was giving out false information and rather than being mature and answering the questions and dealing with the issue, they ignored everyone. I would LOVE TO KNOW why there was NO management in sight, and why 2 maybe 16-18 year old boys were running this store when they clearly are not mature enough or equipped to do so. I feel bad that they had NO upper support and clearly did not know how to handle these situations (which seem to...

I took my 3 kids there last Saturday at about 4:45pm. When we parked I saw 1 car in the drive thru. Inside the dining room was completely empty. Just as we walked in the young woman at the counter turned and walked away. So we stood there for about 5 minutes and no one ever acknowledged us. Unless I count the red headed kid that was making food that looked at us a few times. Never said anything though. The only thing we could hear was loud rap music laced with profanity playing and some very loud person in the back somewhere rapping along. I would give his rapping 0 out of five stars. As for the girl that was at the counter, she never returned. Sure was nice to waste my time and expose my young kids to profane music. What a joke. This place has been open less than 6 months and it's already this bad.

After wasting my time there, I drove the extra distance to the Taco-Bell on Velp and had a very pleasant dining experience. Won't be going back to this...

This place just opened and is in desperate need of a staff changeover.

Drive through gal with the green hair needs customer service training. Badgered to order quickly when not busy, was mumbling unintelligibly, asked for a donation to a charity that received no answer, forcibly charged my card to a charity (like we aren't asked for charity every other place you go to in 2023; how about I ask the drive though people if they want to round down my order next time 🤷)and all but threw our order at the other half who was in the driver's seat.

Atrocious....